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Reviews of The Shower Repair Centre

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  • me-local Newbie   1 review
    This guys are absolute rubbish. Less than 3 years since the original job and the shower is leaking again. Apparently, their so called 12 year warranty only covers product which is applied in the corner and on the wall tiles. Floor grout is not covered by their warranty. To me, if you provide 12 years warranty on leaking shower and its leaking again, that should be covered under warranty. Anyway, decided to drop that battle and agreed to pay them $80 for a technician to come out and do the needed. That was on 2nd of October. I had a technician due to come out today between 2:00 and 4:00 and now they cant as the previous job is taking the technician longer. Next appointment on Saturday between 12:00 and 3:00. They cant even accommodate your request of coming closer to 3:00 as their technicians time is very valuable (and customers time is cheap). So hard to deal with and book an appointment. We have not been using the shower for a week now and the inconvenience continue on

    2 weeks ago - 09/10/2014

  • Bridie85 Newbie   1 review
    The Shower Repair Centre fixed out shower by resealing in August. The service was fast, efficient and very friendly. Great advice was also given for other necessary repairs. I recommend The Shower Centre if you are after value for money and great service!
  • rauchy Newbie   1 review
    The Shower Repair Centre repaired our shower in November 2013 - they were cost effective, quick and did an excellent job. I was thrilled then and left feedback to that effect. Four days ago (6 months after work done) I noticed some cracks in the grouting in one of the showers that was repaired. I telephoned on the Monday, they were out to inspect on the Wednesday, and fixed the grouting without question and under the warranty. We are now able to use our shower today (Thursday).
    This business is professional, prompt, courteous in all dealings and we would recommend them to any considering shower repair.

    7 months ago - 20/03/2014

  • WowNow Newbie   1 review
    OMG what a fantastic job frank did of my shower... Will be recommending him to people. Thank u so much. Regards LP :)
  • SpringBean Newbie   1 review
    Your technician arrived early, he was polite, friendly efficient, quick there was no mess, really appreciated the after care note explaining what to do with the shower the following day. The technician explained the issues with the shower and then fixed these. The Service he gave was excellent Thank you.
  • Kere Zahn Newbie   1 review
    I rang the shower repair centre and the staff on the phone were very friendly and helpful. When we pin pointed what was wrong they had someone out within a few days and fixed the leek. The technician was polite and cleaned up after himself . I would highly recommend the shower repair centre.
  • tkarim Newbie   1 review
    Water was leaking into my daughters bedroom. I spoke to a plumber over the phone and they said it sounded like a shower water proofing issue. So I called in the Shower Repair Centre to assess the situation. A technician from the Shower Repair Centre came to my home, had a look around and said that the leak was caused by my shower and water proofing would definitely solve my problem. Not the case. After spending $595 on water proofing the shower, water still continued to come into my daughters bedroom. When the guys from the Shower Repair Centre came in again to address the issue they discovered that the water leakage was due to a burst pipe. I then called in a plumber to fix the pipe and the leakage stop straight away.

    I was annoyed there was no way I would have spent $595 on water proofing if I had known it was not going to fix the leakage problem. I trusted the advice of their technician that water proofing would solve all my problems.

    I called them back and expressed my frustrations and practically got yelled at. After that I spoke to the management and indicated I would like something for the fact that their technician had incorrectly diagnosed the leakage issue and I spent $595 on a service I really didnt want. I was made to feel like I was crazy to think they did anything wrong. They kept arguing they were not plumbers and therefore they could not be held accountable for getting the diagnosis wrong?? then why did your "technician" tell me that water proofing would solve my leakage problems! I agree - they were not qualified to make that diagnosis. They should have told me to call a plumber to assess the situation properly.

    NOW to added to all this, whatever they used to seal the shower is now collecting black mold that is impossible to remove!! I never had such mold issues in the past but I have them now!!!!

    Stay away from these guys!!
  • Juan66 Newbie   1 review
    Used The Shower Repairs Centre to re-seal our upstairs shower. All seemed good until we started re-using the shower and the leaking started again. Thinking that the leak couldn't possibly be related to the re-sealing work just done and that it had to be a plumbling problem we called the plumber back out to check the water & drainage pipes. Turns out that leaking was as a result of silicone not being applied to the back of the taps. Cost us $595 to have the re-sealing work and then an extra $190 to get the plumber back out. Given the failure to apply the silicone was an oversight by The Shower Repair Centre guy, I believe that it is fair & reasonable for The Shower Repair Centre reimburse us for the $190 extra cost we incurred. Two emails requesting reimbursement remain unanswered. If you want the job done right and want to deal with a company that stands behind the quality of their work, then use someone else not The Shower Repair Centre.
  • SweetPuppy Newbie   1 review
    These's guys are great. I had two plumbers out and they couldn't fix the problem. My real estate recommended them. I rang The Shower Repair Centre and they fixed the problem straight away. It has been three years now and no leaks. Thanks guys
  • c.murphy2508   2 reviews
    I have always been happy with the service that the Shower repair centre have provided us over the years. They have comparitable prices and will continue to use there services in the future.

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