I had a terrible experience at The Waxing Diva's which was only made worse by the unprofessional, rude staff who were working there. It is extremely rare that I would ever give a bad review, however, I feel i should warn potential customers about this salon. I booked in for an eyebrow wax prior to attending a wedding, which I do once a month at various salons with no problems whatsoever. The girl who did it ripped off my top layer of skin (by either using the wrong type of wax or incorrect technique, i'm unsure) and then proceeded to put cream with alcohol in it on my raw skin. It was not until I left that I realised the extent of the damage that had been caused. I returned to the salon the following day to let them know only to receive the response from the staff "yeh sometimes the wax drips down and burns the eyes".. I then asked for my money back just as a matter of principle and was told she was unable to do so as the owner was "busy moving house that day" but that she would try and call her again and call me back immediately.. I waited over 6 hours until I had a phone call saying that on my next visit I would be "offered a complimentary eyebrow wax". Please be careful about attending this salon, they are extremely unprofessional and unhelpful.