Freight Transportation

TNT Australia - Head Office

13 Reviews
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TNT Australia - Head Office

Contact details

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13 11 50 (02) 8304 8000
(02) 8304 8888

Brands

  • TNT
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REVIEWS (13)

Very good
1
Good
0
Average
0
Poor
0
Very poor
12

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volitante
a month AGO

Called the previous day to inform them that I would not be at home to collect the package and to just send it the following day when I would actually be at home. Told I just had to go home collect the card and then rearrange for another delivery attempt. No option for the package to be left at the post office for collection, they can however leave your valuable packages on your door step if you don't want to wait at home by the door between 8am and 5pm for the package to ...read more

jacquidavi
4 months AGO

TNT is the worst, most incompetant transport company we have every used. I have an interview with the press regarding this whole escapade and you would not believe the series of events!!! its mindboggling to say the least. Keep an watch out on social media sites as well as local tv channels, the incompentance of this company is about to go viral!

Tony Featherstone
OVER a year AGO

Hard to imagine a worse, more incompetent company. For days running have been unable to find my address (which is a very ordinary house in an ordinary street) yet have not once called me to clarify - i have had to chase the the whole time. Dreadful company - would trust them to send a Xmas card.

whitechick
OVER a year AGO

Terrible customer service!! Was called regarding a parcel that could not be delivered as we didn't have a forklift, so the lady told me to to see if we could either organise a forklift and call TNT back or call the sender to organise something else. She gave me the generic call line number, not her direct line, which she told me was fine. After discussing with my boss, he asked me to find out who the sender was as we weren't sure what the delivery actually was. I called the generic ...read more

ExEmp
OVER a year AGO

As an ex employee, I had to fill in at reception on numerous occassions. Those girls can take in excess of 900 calls a day, especially during an Apple launch. Passing your call to someone who can assist in a timely manner was imperative, especially when those girls are not trained to answer your enquiries and do not have the applications used in the call ...read more

GRANT RUSSELL
OVER 2 years AGO

why accept parcels for door to door delivery if you dont deliver to the area its going to?