Reviews of Toll Group Customer Service
The worst customer service I have ever had with any courier company till date.
The delivery driver took the delivery card (asking to drop the courier at specified place), but didn't really drop the stuff.
Had contacted them like more than 15 times, never got any satisfactory reply.
For the two weeks they like kept pushing me away by saying "they can't liaise with me as they got contract with the dealer".
Its almost 4 weeks now and they are still investigating the issue.
Their driver when investigated for the first time by their management said Intercom wasn't accessible, on the contrary there isn't any gate or any obstacle in front of the intercom.
They are completely worthless guys.
Customer service not up to the mark.
completely Unacceptable service.
Caution : DO NOT SIGN THEIR CARD ASKING TO DROP STUFF AT SPECIFIED PLACE. The drivers don't really deliver the stuff and take the card along with them.