Freight Transportation

Toll Group - Head Office

5 Reviews

Royal Domain Centre, Level 7, 380 St Kilda Rd

Melbourne, VIC, 3004

Toll Group - Head Office

Contact details

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(03) 9694 2888
(03) 9694 2880
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REVIEWS (5)

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DennisDW
UNDER 1 MONTH AGO

Toll has to be the worst ransport company in Melbourne. The telephone communication is terrible. I didn't know a parcel was arriving. So the driver left the note. Contacted this lousy company, Someone located probably on Mars. Promised delivery the next day after 12PM. I waited in. Rang at 3PM , told it hadn't been loaded. Promised to contact me before 5PM to ...read more

EI_
3 months AGO

My passport was sent from USA embassy to me via Toll service. It's been 2 weeks that it's sitting in their premises with the address that they stuffed up. Marked as undeliverable. After 3 phone calls to customer service I was told that they are not going to update my address and deliver the item. Just lost my time for stupid conversations with John, Morine and the rest ...read more

Fools
4 months AGO

I booked a document pick up this morning at 8:32 this morning. The operators English was pitiful. She advised my home address was no such address. I assured her it is! I repeated & spelt address 4 times. She gave me pickup option 1-3 / 3-5, I chose the latter. I took the afternoon off - not confident with her times! Called at 5pm - phone answered 5:36 & was told my ...read more

Anthony Ko
OVER 2 years AGO

Worst company I have dealt with. Suppose to pick up a parcel between 10-5. I took the day of work, driver was a no show. Called twice and they said the person was 20 min away. 8pm still waiting. Was told to call ofter 6. 6 is when they close

shalee71
OVER 3 years AGO

I was suppose to get a delivery LAST THURSDAY yet one week later I'm still waiting I WILL NEVER USE TOLL AGAIN! BE AWARE!

toliman
OVER 2 years AGO

a week ? it took Toll 3 weeks to declare a parcel lost, and it's taken 3 months to replace the item they conveniently "lost" during Christmas. useless.

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