While the style I had done by Moses was good and what I requested the colour was the opposite of what I requested. After 12 months of careful colouring by Toni and Guy at the Junction Newcastle to transition to a blonde/grey the colour technician turned me back to brunette. I warned them my hair took colour really easily and they completely ignored me. So angry and won't ever go back there again. I'm back to square one with ugly grey regrowth. As mentioned by others I paid a ridiculous fee to have my colour stuffed.