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Reviews of Toni & Guy

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  • albert22   4 reviews
    An average haircut and it cost me $150!
    They charged an extra $40 for a conditioning treatment that they didn't ask if I wanted. When I asked about this, they were nothing but rude. They said, I guess they should have told you, but that's what it costs.
    I thought by paying more I would get something exceptional, but it was average on all levels. I'll go back to my $60 cut.

    5 months ago - 06/11/2013

  • emlou81   3 reviews
    I've been searching high and low for a new hairdresser ever since my dream stylist moved away. Unfortunately T&G isn't it. All up my experience was lacklustre. Welcome was fine, shampoo was fine, but I think I made a mistake in booking a Saturday arvo. The hairdresser who actually cut my hair spent a maximum 15 minutes doing it. I'd discussed with them at length what I wanted but after the minimal effort it was exactly the same - I couldn't believe hairdresser was finished. So I asked if that person mind adding some layers, and asked me 'what for?'. Yeah...won't be back.

    10 months ago - 30/05/2013

    • Toniandguy Leichardt Newbie 
      Hi emlou81,
      I'm the assistant manager from T&G Leichhardt and I was wondering if you're actually talking about our salon as it is coming up on our true local page just because we pride ourselves in giving our clients a five stars service.
      We are very sorry if you have received a poor service within T&G company.
      Best regards,

      10 months ago - 05/06/2013

      REPORT
    • emlou81  
      Hi there,

      Just to verify the location, I went to the Toni & Guy in Leichhardt on Norton St, upstairs above the NAB bank and next door to Berkelouw books. If this is your salon, then yes - I'm afraid this is the one I reviewed. I understand it must not be pleasant to receive a less-than-stellar review, but I'm pretty sure I can navigate to the point of knowing which hairdresser I visited. Thank you for your response and good luck with future reviews.

      10 months ago - 06/06/2013

      REPORT
    • Toniandguy Leichardt Newbie 
      We hope your next experience will be better...Good luck for you too!

      10 months ago - 18/06/2013

      REPORT
  • Titina   3 reviews
    I attended for the first time today as I was not happy with my current hairdresser. The prices are very similar so not difference there but I was very happy with the results, Natalie did my colour which is beautiful and Marie styled my hair. Very happy with both girls they are very professional and they really know about hairdressing. For sure I will be back again.
    • toni&guy leichhardt Newbie 
      Thank you for this lovely review It was a pleasure to do your hair .
      See you soon!!!
      Best regards from Natalie and Marie .

      02/04/2013

      REPORT
  • Birdonawire Newbie   1 review
    I have recently left Toni and Guy Leichhardt. The principal is very rude and did my color, $400 to have my hair done and it was bad! Roberto though is a good cutter and a really nice guy. I am now paying half elsewhere and am twice as happy!
  • lulu24 Newbie   1 review
    I had my hair extensions done for Christmas and I couldn't expect more! I was very nervous but the specialist in Great Lenght Extensions explainned to me the whole process very clearly. I had a free blow dry 2 weeks later for the check up and also a free brush to look after my hair at home.
    The girl did my hair called Marie and I really recommend this salon if you are looking for hair extension.
  • ClareBear35 Newbie   1 review
    I have being going to this salon for 3 years now and have always being extremly happy,my hair cut and colour is amazing and always get compliments on it even when after a few weeks!! salon is gorgeous and staff are super friendly!!
  • joco   5 reviews
    I have been going to this salon for about 6 months now and I am very happy. The colour and hair cut is always great and the staff are very friendly. They are expensive and try to convince you to buy their products but I think that is to be expected and you just need to be able to say no. I have been very happy with my hair since going there, happiest I have ever been I think, and I always look forward to a pleasant visit and a good chat.
  • KGirl Local Star   313 reviews
    Big salon, exceptional stylists however the customer service could be a little better.

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