--> Toni & Guy in Leichhardt, Sydney, NSW, Hairdressers - True Local
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Reviews of Toni & Guy

  • Aesthetically pleasing and spacious salon. Beverage offered upon arrival. Dom cut's my hair and I am very happy with his technique, professionalism and manner. He listens to what I want and gives me advice without pressure, we generally meet at a happy medium. I always get a treatment with my cut and enjoy doing so, never feeling rushed (I do tend to go during quite periods). Yes I almost always walk out with a product purchase but it's generally something I've enquired about and not a pushy on-sell. Easy parking at the shopping centre across the street a bonus.

    On reading some of the below reviews, my only negative remark is that I feel the T&G responses to negative reviews were poorly handled, I found them a little embarrassing to read. Sorry guys.

    Highly recommend Dom to anyone.
    • Dom is my hairdresser too and I love him BUT HE LEFT?! Does anyone know where he went??
  • rina.v Local Star 407 reviews
    I called up a couple weeks ago to book an appointment for a cut, colour and blow dry. The lady who answered the phone was very friendly and managed to book me in on a Saturday. When I got there, I was greeted and asked if I wanted anything to drink. I didn't have to wait too long. The hairdresser made some suggestions as to what kind of cut I should have and was happy with the outcome! I love my new hair, the colour is very vibrant and would definitely be coming back here again for touch ups.
  • Charge a bomb, probably based on the name not on the service. A $40 treatment that is advertised as staying on your head for 10-15 minutes is only on there for 4 minutes. The hairdresser and cut is really good and the staff who does it. However the colour is really disappointing, you feel like you are getting what they want and what they think it should be, and you don't end up getting what you actually asked for. A couple of the other staff have real attitude on them. For the price and what you get, it's not worth it. Very disappointing. Could probably get better someone cheaper and more local. Charge expensive rates because they look the part and have the name, but what you walk out with the the service is totally opposite. Wanted to like them because they're close to me and handy to get too, but just can't.
  • I don't understand all these reviews!!
    When you enter into a five stars salon,you expect a five stars service and this is what I had today!
    I went for the first time in T&G Leichhardt today and Katrina the technician did a beautiful color correction and Rob an amazing haircut, I am so happy and I had the best experience!
    I didn't feel once they were trying to push me to buy products no they were trying to recommend me the best for my hair and this what you should expect when you go to a top brand salon.
    Toni&Guy Leichhardt thank you for making me feel great!!!!
  • Awful. Just awful. I used to frequent Toni and Guy in another place until they were so rude to me I vowed never to go back to Toni and Guy salon. After moving to Leichhardt I had a momentary lapse in brain function and booked in for a treatment.

    I wasn't even able to put my bag down and take a seat before they were putting a gown on me in the reception area. I came in for a treatment and only a treatment yet the they felt they should carry on about my colour and how my cut was uneven.

    Finally they passively aggressively told me I should really book in with much more notice (I called that day to try my luck of availability (just a treatment after all!), because they're just so busy. Sigh. You get the feeling your a kid in trouble the whole time because your hair isn't in the best shape. They're rude and product pushers. Please don't bother with this place. There are plenty of other lovely little places around (and probably cheaper too!)
  • I get a five star service every time I go in for an awesome Haircut. Just wanted to say thank you.
  • I have been getting my hair cut at Toni & Guy Leichhardt for a couple of years now. I went in for a haircut last week and explained VERY CLEARLY to the the staff cutting my hair that I am getting married in 6 weeks. I also showed them a photo of how I was to have my hair for my wedding. We both agreed I needed to keep the length in order to achieve the look I was after for this special day. I also advised them what I would done to my hair in order to make it easier for my hairdresser to achieve this look on the day, and they proceeded to put me and my bridal hairdresser down saying that they don't know what they are doing and they should be able to achieve any look with any haircut. I could tell their ego was getting in the way and they were being a little bit immature about it. They ended up cutting four inches off the length of my hair and fed me that they only cut 2cm. I only found this out when I got home. Disgusting service, no respect for the customer and will never ever ever be back.
  • An average haircut and it cost me $150!
    They charged an extra $40 for a conditioning treatment that they didn't ask if I wanted. When I asked about this, they were nothing but rude. They said, I guess they should have told you, but that's what it costs.
    I thought by paying more I would get something exceptional, but it was average on all levels. I'll go back to my $60 cut.
  • I've been searching high and low for a new hairdresser ever since my dream stylist moved away. Unfortunately T&G isn't it. All up my experience was lacklustre. Welcome was fine, shampoo was fine, but I think I made a mistake in booking a Saturday arvo. The hairdresser who actually cut my hair spent a maximum 15 minutes doing it. I'd discussed with them at length what I wanted but after the minimal effort it was exactly the same - I couldn't believe hairdresser was finished. So I asked if that person mind adding some layers, and asked me 'what for?'. Yeah...won't be back.
    • Hi emlou81,
      I'm the assistant manager from T&G Leichhardt and I was wondering if you're actually talking about our salon as it is coming up on our true local page just because we pride ourselves in giving our clients a five stars service.
      We are very sorry if you have received a poor service within T&G company.
      Best regards,
    • Hi there,

      Just to verify the location, I went to the Toni & Guy in Leichhardt on Norton St, upstairs above the NAB bank and next door to Berkelouw books. If this is your salon, then yes - I'm afraid this is the one I reviewed. I understand it must not be pleasant to receive a less-than-stellar review, but I'm pretty sure I can navigate to the point of knowing which hairdresser I visited. Thank you for your response and good luck with future reviews.
    • We hope your next experience will be better...Good luck for you too!
  • I attended for the first time today as I was not happy with my current hairdresser. The prices are very similar so not difference there but I was very happy with the results, Natalie did my colour which is beautiful and Marie styled my hair. Very happy with both girls they are very professional and they really know about hairdressing. For sure I will be back again.
    • Thank you for this lovely review It was a pleasure to do your hair .
      See you soon!!!
      Best regards from Natalie and Marie .
  • I have recently left Toni and Guy Leichhardt. The principal is very rude and did my color, $400 to have my hair done and it was bad! Roberto though is a good cutter and a really nice guy. I am now paying half elsewhere and am twice as happy!
  • I had my hair extensions done for Christmas and I couldn't expect more! I was very nervous but the specialist in Great Lenght Extensions explainned to me the whole process very clearly. I had a free blow dry 2 weeks later for the check up and also a free brush to look after my hair at home.
    The girl did my hair called Marie and I really recommend this salon if you are looking for hair extension.
  • I have being going to this salon for 3 years now and have always being extremly happy,my hair cut and colour is amazing and always get compliments on it even when after a few weeks!! salon is gorgeous and staff are super friendly!!
  • I have been going to this salon for about 6 months now and I am very happy. The colour and hair cut is always great and the staff are very friendly. They are expensive and try to convince you to buy their products but I think that is to be expected and you just need to be able to say no. I have been very happy with my hair since going there, happiest I have ever been I think, and I always look forward to a pleasant visit and a good chat.
  • rina.v Local Star 407 reviews
    Big salon, exceptional stylists however the customer service could be a little better.

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