Toni & Guy

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REVIEWS (10)

Very good
4
Good
1
Average
0
Poor
0
Very poor
5

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Angieb73
4 months AGO

I've been going to the Randwick T&G salon for over 10 years. During that time I've moved interstate and returned, travelled extensively overseas (and been to many UK T&G salons as well). I have very high expectations of a good cut (and tricky hair) and don't trust many salons. In all that time, the Randwick team have NEVER failed to give me a great cut and colour. Never ...read more

m1986
5 months AGO

I wish I had seen the bad reviews that this salon got before I went there yesterday. I got there 6:50pm and had my hair washed and was in chair at 7:05. I asked for a curly blow-dry. The lady doing my hair started off by blow-drying it straight with a very slight curl at the end. When I said I wanted bigger curls and that usually when I get it done the brushes are ...read more

Toni & Guy Randwick
4 months AGO

Hi Maggie, It truly saddens me that you had a bad experience here at Toni&Guy Randwick. As the salon owner I take great pride in trying to keep all clients happy by making sure customer service and skill level is high. Unfortunately we haven't met your ...read more

Toni & Guy Randwick
4 months AGO

Thank You Maggie and I am sorry again. Vinhi

shahzadehShahrzad
OVER a year AGO

I had my haircut with Emma and I was very satisfied, she cut and styled my hair exactly how I wanted.

Toni & Guy Randwick
4 months AGO

Apologies for the late reply. I was not aware of this site until today. Thank You for your feedback and we are glad you were satisfied with your experience here at the Randwick salon. I have passed this onto Emma. 😊

Chickpeasweet
OVER 2 years AGO

I had a recent haircut with Kylie. Kylie was very friendly and professional, and made me feel comfortable. She cut my hair as I asked, during the cut we discussed whether I would need more off the front or not. I couldn't decide at the time, so she left more. A week later she gave me a courtesy call to see if I was happy with my cut, this call is standard at this salon and I ...read more

Toni & Guy Randwick
4 months AGO

Hello😊 Thank You for your kind words. Happy that your experience was great even after you had left the salon. Sorry for the belated reply. Discovered this sight today. Our marketing crew had been responding on our behalf previously. We would love to see you again if ...read more

TempleTeeth.
OVER 2 years AGO

The first visit I had a hair cut at Toni&Guy Randwick was fantastic. Unfortunately the second time I visited the hairdresser who cut my hair failed to do their job. My hairdresser confirmed with me three or more times if I would like my trim all the same length, which I stated "that is now I like my hair, all the same length and at collar bone length." When I left ...read more

Gracielou Adams
OVER 3 years AGO

I was recommended Toni&Guy in Randwick by a work colleague and they didn't disappoint. I have had some terrible experiences at some of Sydney's best named salons in the past so I was a little nervous, but they quickly made me feel at ease and comfortable with a thorough consultation before my services started. The colour and cut was exactly what I wanted ...read more

Kizmo77
OVER 3 years AGO

Not a great atmosphere and a worse haircut. Very overpriced for the very below average haircut.

Kafe171173
OVER 3 years AGO

I had my 5th visit to t&g, well, I just can't express my disappointment, it seem the more you come to the same place the less they care how you walk out. The staff who was washing out perm treatment left my head still tingling, i asked the staff whether they were sure it was well rinsed, staff was reluctant at first, but washed it again, and rudely asked me whether i was ...read more

Toni & Guy Randwick
OVER 3 years AGO

It's very disappointing to hear that your experience at Toni and Guy was less than satisfactory. Here at Toni and Guy in Randwick, we do pride ourselves on always looking to improve our customer service in ways that will enhance our client's experience positively at our salon, ...read more

beckster
OVER 3 years AGO

I have been going to Toni & Guy Randwick for 6yrs now and even with the change of staff and ownership they have been brilliant, professional and very courteous. During my 6yrs I have tried other local hairdressers and I can never find a salon or cut that I am absolutely happy with like I am with a Toni & Guy cut. I absolutely love my hair cut everytime at Toni & Guy ...read more

coogeesurf
OVER 3 years AGO

My overall experience very poor. Staff are rude and service not up to the standard of other Toni and Guys. One girl washed off my colour without checking it was done, then I had to complain and the colour was re-applied. 4 hours later I was done. They let me walk out with colour still all over my forehead, ears and neck and my scalp was on fire....I will not be ...read more

TGRandwick
OVER 3 years AGO

Hello Coogee Surf. It saddens me to hear that your experience with us at Toni&Guy Randwick was not pleasant. It disappoints me to think that you found us rude and not at all up to the high standard that we pride ourselves on. I apologise and I would be more ...read more

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