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I've been going to the Randwick T&G salon for over 10 years. During that time I've moved interstate and returned, travelled extensively overseas (and been to many UK T&G salons as well). I have very high expectations of a good cut (and tricky hair) and don't trust many salons. In all that time, the Randwick team have NEVER failed to give me a great cut and colour. Never pushy, always able to steer me in the right direction with a style change, I completely trust Vinhi and herread more
I wish I had seen the bad reviews that this salon got before I went there yesterday. I got there 6:50pm and had my hair washed and was in chair at 7:05. I asked for a curly blow-dry. The lady doing my hair started off by blow-drying it straight with a very slight curl at the end. When I said I wanted bigger curls and that usually when I get it done the brushes are left in for a while to set it. She did not understand what I was saying to her at all .English was not her firstread more
Hi Maggie, It truly saddens me that you had a bad experience here at Toni&Guy Randwick. As the salon owner I take great pride in trying to keep all clients happy by making sure customer service and skill level is high. Unfortunately we haven't met your expectations let alone exceeded them. I am not sure whether you remember me but I was the one whoread more
Thank You Maggie and I am sorry again. Vinhi
I had my haircut with Emma and I was very satisfied, she cut and styled my hair exactly how I wanted.
Apologies for the late reply. I was not aware of this site until today. Thank You for your feedback and we are glad you were satisfied with your experience here at the Randwick salon. I have passed this onto Emma. 😊
I had a recent haircut with Kylie. Kylie was very friendly and professional, and made me feel comfortable. She cut my hair as I asked, during the cut we discussed whether I would need more off the front or not. I couldn't decide at the time, so she left more. A week later she gave me a courtesy call to see if I was happy with my cut, this call is standard at this salon and I think it's an excellent idea that all salons should use. I popped back in to have a bit more cut fromread more
Hello😊 Thank You for your kind words. Happy that your experience was great even after you had left the salon. Sorry for the belated reply. Discovered this sight today. Our marketing crew had been responding on our behalf previously. We would love to see you again if you visit Sydeny again. Vinhi
The first visit I had a hair cut at Toni&Guy Randwick was fantastic. Unfortunately the second time I visited the hairdresser who cut my hair failed to do their job. My hairdresser confirmed with me three or more times if I would like my trim all the same length, which I stated "that is now I like my hair, all the same length and at collar bone length." When I left the salon I had a bob at the back of my head that is shorter then my neck, and longer at the front.This is not what iread more