I had my 5th visit to t&g, well, I just can't express my disappointment, it seem the more you come to the same place the less they care how you walk out. The staff who was washing out perm treatment left my head still tingling, i asked the staff whether they were sure it was well rinsed, staff was reluctant at first, but washed it again, and rudely asked me whether i was happy enough. Every time the staff come near me staff was choking with cough, literally turning the face away and gasping for air, making an impression staff was disgusted by serving me. Every time staff touch my hair. would even say what they were about to do, or ask how was the water temperature, staff was so rough and arrogant. Then the staff chit chat with stylist whilst looking askew in my direction odiously. Oh dear!
I walked pretty upset, spending ridiculous $$$, but looking like it was done by the "quick hand", chopping off the dead ends. That's all it seems there is. A friend of mine actually asked me whether I have done it myself.
I particularly asked not to thin it - they've thinned it, and simply because they realized how badly it looked otherwise, so they had to thin it, they had no other choice because it was chopped too much already. I asked "not too short", they made it shorter. They've done perm straitening but one side is flat the other has an inward kink, which I can't really do much about now, it just doesn't brush outwards, not even with the hairdryer, and i clearly asked for an Easy and manageable style. Not so easy for the next few months i guess, till it grows!! Argh! I won't be back.