Very polite, friendly, listens to his customers, gets the job done ASAP with very, very reasonable prices.
We recently had a drain blockage and Tony arrived close to the time my mother had to leave to pick up my brother from school. He quickly surveyed the area and assured he could get it fixed before she had to leave.
True to his word he had all the necessary equipment out and the drain fixed in no time. He fixed a tap that has been broken for years as well, didn't even ask him to do it.
Definitely the person to call when you need a plumber.