Ok I like Trawler Fresh Seafoods. They churn out a good quality product but what they make up in quality they lack in common sense & competence. Whatever you do NOT order their meal deals. The first time we ordered a family meal deal it was perfect. The second time the prawn cutlets were missing so when I ordered the third time I advised that this was the case. No additional prawn cutlets which would have demonstrated hospitality and provided customer service!!! This time they left out the chips.....yes the chips!! Because he when you go to a fish and chip shop generally speaking you just order the fish unless of course you're on the Atkins diet!!!! So I promptly telephoned them and advised them. A staff member informed me that chips do not accompany this meal....oh but wait it does....will go and see the manager!!!! Why were these items missing?? It appears that when a customer orders a meal deal they need to write down every single item in that deal to process the order. So they just didn't write it down....simple really but a very very dumb system!! So the morale of the story is that next time you venture into Trawler Fish Seafoods save them the trouble and write it all down for them!!! Seriously.