I checked out these guys on a whim with my brother and I was impressed. Chris, Justin and Adrian were great to deal with and I am very happy with my new Triumph that I ended up buying a few weeks ago. I popped in numerous times before purchasing and each time I was treated with respect, even when the team were busy and I had to wait awhile. A little patience goes a long way and respect is a 2 way street. Today I went in for 1000km service and it too was painless, well handled and most importantly, not too expensive. Nathan, Simone and James in Service were professional, friendly and courteous which is something I've found lacking in other workshops I've been to in the past (where you never get to meet who works on your bike) and they took the time to explain what was done on my bike and also to show me on the bike and point things out. I also loved Simone's puppy and hope his nose operation was a complete success :-) Will be back at 10K km for sure.