truelocal.com.au - Head Office
Sydney, NSW 2000
TrueLocal is an online directory that allows customers to easily find the local businesses they need and allows advertisers to find new qualified customers.
- National:1300 133 744
- Phone:1300 133 774
- E-mail Now
- Fax:1800 233 465
- Web: http://www.truelocal.com.au
TrueLocal connects customers and businesses in one click. TrueLocal is part of News Digital Media, who also offers other top destinations, such as news.com.au, carsguide.com.au, careerone.com.au, moshtix and more.
- Hours
- Mon:8:00 AM-5:30 PM
- Tue:8:00 AM-5:30 PM
- Wed:8:00 AM-5:30 PM
- Thu:8:00 AM-5:30 PM
- Fri:8:00 AM-5:30 PM
Payment Options
DirectDeposit, Mastercard, Eftpos, Diners, Amex, Visa, Cheque
Brands
News Digital Media, News Limited, truelocal.com.au
Service Type
Free Business Listing, Local Search Directory, Results by Relevance, Online 24 Hours
Business type
Internet Services
, Business Services
, Local Search Directory
Business Choice Review
What a great service you provide - the range of businesses you can bring up is great and once the level of ratings builds it will become more and more useful in getting the feedback you really want - the feedback from people who actual shop at/use these places.
1 - 10 of 13 Member Reviews
True Local have been incredibly supportive of my business this year. They called when they said they would, both times, when assisting me to set up my advertising. They were able to direct me to management when an issue arose throughout the year, and offered a full credit where necessary for time taken whilst sorting out the issue. I like that their facilities for advertisers just keep improving, which is also noted in the reviewers' options. And how wonderful it has been to have my reviews rewarded with personal cash incentive (or prizes), through their reviewer promotions! Thought I'd add that detail, so that people know the prizes are a legitimate and wonderful extra offered by the company. The beast bit about reviewing is being able to help charities with 50c donated for each review left. It is what motivates me! Looking forward to bigger and better in 2009. Thank you to a dedicated team.
I have used this service as a guide to help me decide which restaurants to attend, and which shops to purchase goods from. The reviews have always been spot on. Great work on a wonderful site!
This review marked helpful to 1 of 1 user
TrueLocal provides a great service with complete, up-to-date information. They have made it very simple to find the services you need, and having consumer reviews helps to reasure me that it is a reputable business. Thank You.
We have been advertising with True Local since it first launched a few years ago. Each year our ROI has improved and with the recent upgrade we have seen a significant increase in both hits to our website and new patient reference to True Local as the original referral source. It is excellent to see an online directory enter the market which can actually compete with Yellow. True Local may not yet be able to replace Yellow in our advertisng mix however it certainly justifies being a significant part of our annual marketing budget.
I was contacted by a truelocal rep who sold me a space on truelocal and advised she would be my rep for any issues. However after sales service is severely lacking - After the sale I was diverted to some person who I have no idea who they are, explanation of service not properly provided in terms of #1 ranking in searches. The person replied with an email but is unclear and I am now dealing with a third party instead of the rep I was assigned to.
Credit card was charged really fast, however service took a few days to get up and running and not as originally promised.
Seems like once sale has happened, service stops!
Power to the people. Love it. Good work TrueLocals. You guys make it much easier to find what you are looking for.
Well organised and professional company, they have generated over 45% increase in customers for my business and helped grow and expose my products and brand. Thanks truelocal!
This review marked helpful to 4 of 4 users
TrueLocal has been great for customers to locate our business. Thanks. You also have not rested in updating/perfecting your web site features, so thanks. I especially like the connection with Google Maps (maps.google.com), so that when searching on a business they scan the TrueLocal business database, which makes finding a business so easy! Cheers.
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TrueLocal work hard to deliver the best level of service and advice. All customers – both free and paid – have the freedom to upload content including business description, images, coupons and other related information at any time via the website. Any customers signing up to a paid listing with the site receive login instructions and contact details within 48 hours of confirmation. Any questions or concerns regarding TrueLocal can be directed to the customer service team on 1300 133 774.
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