I would really like to be able to share a review about how good my car looked, but I never even booked my car in. All I can say is first impressions DO count and I won't be back again. The car wash is located under part of the main shopping centre, parked the car and got out. There was a man taking booking and it was obvious English was *not his first language* and this was made even more difficult due to the fact he was wearing a mask over his mouth and nose. We told him the wash we wanted and he asked *what time*? we replied about 11.30, he slapped his clipboard with his hand and said *No, 1.30 or 2.30*. I did not appreciate his abrupt attitude and those times were not convenient - he asked US what time we wanted only to be told 1.30 or 2.30. We got in our car - not the right attitude or the right way to run a business. Another car arrived just after us, they too drove away.