I took the car for a service today. Not only did they have the car ready at the agreed time, but they contacted me to let me know of a problem that they were able to fix, but asked permission first. They let me know of the total cost before I arrived. There was no hard sell. The staff are friendly, efficient and honest. For any females out there looking for a mechanic that won't take advantage of your gender, then UltraTune Alexandria is the place to go. It's the only place I will continue to use and recommend to family, friends and work colleagues as well...