these guys are great. Its the first time in a long time that i have been to a mechanic and not felt like they are trying to screw me. they seem impeccably honest, and have a lot of integrity.
Heres what happened:
I've got a Peugeot diesel that i purchased recently but the tail lights weren't working. I took it down to Ultra tune Alexandria and the guy spent about 10 mins seeing if he could find the fuse, and worked out that it wasn't a fuse issue, and there was an electrical component broken. He DIDN'T charge me, and instead of telling me to leave the car there and they will sort it out, he said that i should go to the Auto Electrician down the road and get them to fix it directly to save me time and money. which is what i did - and it was all sorted in 1 hour. (the auto electrician the recommend are good people too.)
It would have been very easy for them to 'take care of it' and take it down there themselves and then chuck an extra $100 to the auto electricians bill.
Because of this great service i have decided to keep using them for all my future needs. Recently i took my car in for its regular service, and again they handled it with honesty and integrity, charging less than i was predicting, and again sending the auto electrical work i had requested to the auto electrician and then the auto electrician billing me directly.
A good example of the way they operate is as follows:
I've got 2 seat belts that don't retract like they should (Spring must be getting old) - but Peugeot charges $550 for them each. so the guy at Ultra tune told me how i can use silicon spray on the belt it self to then try to revive the spring. Its stuff like that that just makes me like these guys. They actually care.