Had a really terrible experience because I am not at all happy with my haircut. I don't care about customer service much if the actual job is done nicely. The staff couldn't cut and style my fringe even after numerous attempts. staff said it will set itself after I wash my hair (what does that suppose to mean?). My fringe looks horrible and seems I have tried cutting it myself at home. Also, to top it up staff took portions of my hair and ran through scissors randomly without using clips or portioning the layers. I travel a lot and have tried hair salons all around the country and overseas but have never had anyone run scissors from top to bottom of my hair randomly. I was so shocked that I let them do whatever they were doing, paid and just kept feeling terrible for a little while after.