I recently bought a voucher off a deal site to have a facial done here. i booked to have it done the day before my baby shower but unfortunately on the day my baby sitter that I had to mind my 2 year old cancelled on me. When I phoned I was quiet shocked by how I was spoken to. I was unable to re schedule my appointment and was told that it was too bad and that I would have to loose out. Im assuming that because it was a voucher I was being treated as second best!!