Facilities were great and hygienic looking. My treatment was for an indulgence body package and I found the products to be great and the staff quite friendly. They did run about 10mins late and didn't make up for the lossed time even though I arrived 15mins early. I also found it odd that for a body wrap they didn't turn me over to do my back until after the wrap was complete. Usually the whole body should be done at once, no? Overall though, the price is very reasonable so I would go back for other treatments and trial other staff members as it may be an inexperience thing with the girl I had.