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Swift action on queries and a high level of professionalism! Steven & his team are a pleasure to deal with. Having issues with our property the name "strata" lived up to its name and delivered without delay. A recommendation for any landlord. VJ Ray are a must!
Our experience with VJ Ray was just the opposite of what Jaymartinez said in its review - a complete lack of professionalism and very unpleasant to deal with. Maybe Jay just happened to be an extraordinarily lucky chap.
absolutely hard to deal with. our property management was difficult the entire time we rented with them. they took offense when we submitted an accurate entry condition report that noted the marks on the cupboards "WELL I NEVER SAID IT WAS PERFECT!" was uttered, like a person with a messy bedroom. trying to get your bond back will be a struggle. do not use
Everything the first two comments said is spot on. Their service is poor from the staff all the way up to management. I am completely disgusted with the way I have been spoken to and treated by the management on multiple occasions. I should have seen the warning signs, when I made my first inquiries it was always such a hassle to get a response and nowread more
It is very hard to deal with them..really unprofessional services and bad management and they are so rude. no more renting from them.
V J Ray Pty Ltd have managed the block where I own a unit for many years. I have never needed to have any dealings with them until recently, and unfortunately the experience has been very unpleasant. I will not name the managing agent, however I have never come across anyone so rude or obnoxious. I did not request anything unusual or difficult,read more
physiegirl You are so spot on!! I stumbled on your post searching to see if anyone else had the same abysmally poor service from VJ Ray, and there is. The strata manager sounds exactly like the one I've had to deal with, are they all the same? Whenever I've had bad serviceread more