I had an AWFUL experience. There was zero follow up. The management went on holiday immediately after my procedure (which I paid $10,000 for) and left two staff alone to run the show. By their own admittance they had no clue what to do or how to help me. The were as upset about the whole scenario as I was. My personal experience was horrific. Staff resigned shortly after. Dreadful. I hope my review helps prevent someone going through what I went through.