These days, nearly everything we do professionally requires profile shots. I initially asked Viola to do family portraits and asked her also about some pics for profiles. Not only was she extremely patient and nurturing of my two young babies in order to get the shot she visioned, but she took some amazing shots of me for social media use. Viola allowed me to negotiate a cost to have full ownership of all my photos. Memories I can use for the rest of our lives. As decor changes, so will the photos hanging on my wall or sitting on a side table. Viola was extremely accommodating in terms of payment also. She allowed me some time to pay and even met me at a train station on a short visit back to Sydney in order to give me a beautifully gift wrapped package containing my gorgeous memories! Viola's customer service is second to none and in this profession, it was nice to have such flexibility and understanding. I would recommend Viola Nardi Photography to EVERYONE!