Useless and rude staff. I simply wanted a Virgin prepaid sim. After having to confirm with each other what a prepaid Sim was I was told to try a Virgin store... Even that was a Virgin store. Like I said, useless.
I found the staff at the Pitt street Virgin Mobile store to be very helpful and efficient. I was in a bit of a hurry when I arrived after work one day. Sensing this, the girl serving me did so in a very quick and timely manner.
The store was very busy and the other staff were attending to other customers in much a similar way. I was very pleased with the detail and contract terms that the girl went over with me.
I was in and out of the store within fifteen minutes. I had signed up, transfered my old number to Virgin and been given my new iPhone!
Very quick and very good service! If all my encounters with Virgin are this good, I will remain with them for years to come!