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I've been going to Waterworx every week for just over five years, having taken my son there from about 8 months of age. I would make the following comments; 1. In the five years of attending I can think of only about two weeks when the inside pool wasn't perfect ie my boy or I had sore eyes. Given the numbers of people through and my previous experiences with large swimming pools, including living in apartments where there are large communal pools and fulltimeread more
Recently signed up for a membership at waterworx and the lady that served us (Amanda i believe, that i later found out is an offical for swimming australia. Which in my opinion is appalling!) had absolutely no customer service! She was soooo rude! There was a deal going and she didnt want to give it to us. After my partner paid she practically threw the card back at us. Then she said to us it makes us workers bitter when people get deals because we have to pay full price.read more
Recently held my daughter's birthday party at Waterworx and can't say it was worth it. Was charged $18 per child for entry for themselves and an accompanying parent, reserved area seating and party snacks. Had specifically asked the desk to not charge any guests to pay to get in (we would foot the entire bill) but somehow, five adults and even a baby still ended up paying to get in. Baby was even on the guest list that reception had but was not ticked off, so not reallyread more