Bad customer service.
Over three months to get the rims only to have them arrive in bad condition with a refusal to do anything about the condition of the product at all. An extra two months on top of that just to get two tyres over form Melbourne for the same order.
Up to 45 minutes on hold on the phone only to be passed off to some one else that has no idea about your order so youre then sent off to talk to the management that is not in the office. The management is constantly out getting physio and is unable to take any or make return calls.To summarise low effort in the customer service if you have a problem and no budget loaded for quality issues with items sold.