I would NEVER recommend this moving company to anyone. I have never experienced such shocking service in my life.
I emailed them in regards to a quote for a small move that was happening. As I was not able to make any phone calls I responded to their call with a text message. They offered me their usual prices and I was wondering in there was any room for negotiation. They responded with a slightly lower price and asked me if I wanted to confirm the booking. I told them that I would need to speak to my partner but would get back to them in the next few hours.
As most people do, you shop around for different quotes and try and negotiate the best deal. I informed them that I received a better deal then the one they offered me and I asked if they would be prepared to offer the same price. If they would agree to this price I would be happy to use them. I sent them this message 2 1/2 hours after they told me that they had the time available and could do it. quickly told them I would have to speak to my partner and then I would get back to them ASAP.
The response to that was shocking:
Wolfgang Movers - "Oh sorry lol, we been booked. Thanks"
Customer - "Oh that's interesting. You don't give your customers much time. Shame"
Wolfgang Movers - "We don't work for peanuts anyway"
Customer ; "Wow rude too! Remind me never to recommend you. That was an offer I received from a legitimate moving company. It's your customers right to shop around, and ask questions"
Wolfgang Movers - "Ok, call them quick. Or keep shopping around you may be ending up carrying the furniture yourself. Why you booked it with us if you have a quote for 40$ bucks. Good Luck"
I myself work in a customer facing role and would never interact with a paying customer in this way. If this in the type of feedback that I would receive from a customer I would be in serious trouble. I can't get my head around the fact that anyone thinks this is an OKAY way of dealing with customers.
To conclude: I WILL NEVER BE RECOMMENDING OR USING THEIR SERVICES, and I hope you think twice before contacting them.