I want to share an all to common problem with my local Woolworths. My husband and I went to our local supermarket today to do our weekly shopping. When at the fruit and vegie department we could not purchase quality items. broccoli was yellow on the ends, there were no mushrooms, coriander the only one in stock was brown and slimy, several mandarins had brown soft spots on them. When we reached the check out, the queue was so long and as usual there were only a few registers open. When I got home I discovered that I had been over charged on two items and had to return to the store and go through the lengthy experience of getting a refund. Wollies fresh food policy certainly does not apply at Deloraine . Week after week I struggle to find fresh fruit and veg, and am frustrated by the lack of produce available to customers in all departments. I spend $10,000 -$15000 a year just on groceries. I am tired of poor quality. The next closest supermarket is 50kms away ,making that a 100km round trip. I am a nurse and do shift work, I don't expect to get poor service and quality every time I shop. I don't have time to waste running back and forth to the shop to return items that aren't quality.
One very upset, tired ,frustrated customer. Kerrie