Internet Services

www.iinet.net.au

15 Reviews

WA, 6000

www.iinet.net.au

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REVIEWS (15)

Very good
6
Good
5
Average
0
Poor
0
Very poor
4

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JuliusT
UNDER 1 MONTH AGO

Had used iinet for years then changed over to Telstra when it was avalible at current place. Moved housed last month and thought I'd go back and try iinet again since when I used them last time, they were fantastic. Unfortunately it seems since being bought by TPG the service is vastly different. They werent able to fix a fault for over a month and still couldnt get service ...read more

mins
LOCAL STAR
1272 Reviews
OVER a year AGO

We have been using Iinet for years now and never had a problem with connectivity, however we are releasing our plan. When I called to cancel they were very informative and offered to refund some money if we didn't see the month out.

hmd
OVER a year AGO

I have been with this company for some years. It used to be good, with great service. Now, it sucks. I am exhausted from phoning customer support to try to get things working. The wait times are totally unreasonable. I believe they have expanded beyond their capacity to handle things. I would not recommend this company.

Stormy31
OVER 2 years AGO

We have been with iinet for over 10 years. We thought it was great until we changed our modem to a budii in February. Since then it has been awful. We have replaced the budiiin once and the handset three times. Passed from customer service rep to customer service rep, promised call backs and action that has not happened and had No phone for months on end and ...read more

R_E_V_I_E_W_E_R_1
LOCAL STAR
1258 Reviews
OVER 2 years AGO

We presently use iinet for our mobiles and internet services and couldn't be happier. Such a good company to deal with, we just moved house and they have been very professional and helpful organising the transfer. I really like the online toolbox account admin and LOVE that rather than waiting on the phone for a rep they just call you back (even if the wait would ...read more

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