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Reviews of www.iinet.net.au

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  • clementsydney   9 reviews
    Been with iinet for over 7 years and I have no plans to move. Price point is good but more importantly, I can get through on customer support...and the CS is based in Australia not offshore. Over the past two years, I can't remember any outages i.e. uptime excellent. Very reliable.

    3 months ago - 16/04/2014

  • FLO2   7 reviews
    I can HIGHLY RECOMMEND iiNet and their Techii service for sorting out network issues on site. Who would have thought that a mirror splash back could be a big problem? Lincoln came out on time, listened to my network issues and sorted out the problem/s. Even had additional bits and pieces in the "Techii Mobile" that made the impossible all possible (after trying many options). On Site. On Time. Neat and Friendly. Problems Sorted and helped test other services also. ALL GOOD!!

    7 months ago - 30/12/2013

  • LT-Tressle   5 reviews
    I'm still a fan. I have both ISP and VoIP and must say, for the past 5 years the service has been extremely reliable. Love the fact that I can call technical support and within minutes I'm put through. Pricing could be a little bit more competitive (they slipped a little bit), but for quality and customer service, I can't falter.

    9 months ago - 19/10/2013

  • bradlyloco Local Star   173 reviews
    ISP's we love to hate them. They are an indispensable utility in today's life. A lot of ISP's get a bad rap from us consumers. I've been with a few over the years myself, and had some pretty bad experiences. iiNet has proven themselves to me over the last 12 months as a reliable fast internet connection with higher than average customer service and support staff. Their prices are not rock bottom, but, certainly not the highest tier either. I rate them as pretty darn good. They've got me as a long term customer.
  • Billy77 Newbie   1 review
    I've found these guys pretty good. had a few bumps when they bought out ozemail. But that was quickly sorted. My home internet is fantastic now. I have had some issues with my business line, but it may have to do with my exchange.
  • Dobermanda   3 reviews
    These guys rock! When I first called the sales representative said to me, "Wow, you're on the same exchange as me." There was something very safe and comforting knowing that the guy who was processing my order lived down the road from me (rather than "offshore" in a massive call centre). At every stage of setting up my internet account and VoIP telephone line, these guys have been brilliant. I came across from Telstra broadband (different to Bigpond broadband) and the improvement in service, quality and efficiency is amazing. The cost savings are substantial too. I now pay less for my phone and internet service per month than what I paid for my internet service alone with Telstra. I would highly recommend iiNet to anyone.
  • Stuart Dyet   2 reviews
    great value + service - highly recommend
  • PollyPerth Newbie   1 review
    I've been with iiNet for 4+ years and they're by far the best internet company I've had dealings with. I've moved house three times, starting on a normal DSL product and moving to Naked DSL so I didn't have to pay $29.95 a month to Telstra for a phone line anymore. I know have a BoB modem which looks great and is by far the easiest modem i've ever set up. I'm paying heaps less than I was with Bigpond and their customer service is way, way better. Highly recommend them!
  • fdhandymen Newbie   1 review
    Worst Internet company around. They are unhelpful, won't let you change internet companies even if you have no contract and when you do finally cancel them they lie about how long it takes for codes to removed off line so another company can install there internet.They are ripping there customers off with this Off Peak and On Peak bull, you pay a fotune for 10gig but only ever really get 5gig. Stay Away from them if you are looking for a good internet provider cause it ain't these guys.

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