Zensara Natural Therapies & Spa

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Nurture your body, nourish your soul! At Bodywork Plus we Specialise in Massages, Spa Treatments & Beauty Treatments. We also supply yoga mats, mediballs, teapots, teas, chocolates, essential oils, relaxation cds, giftware, skincare. For more information visit our website!

Reviews of Zensara Natural Therapies & Spa

  • Aussie88
    Aussie88  Newbie   1 review
    I bought a Cudo voucher and went in for my treatment last week at ZENSARA CROWS NEST. I had a full body exfoliation, followed by a facial and then a massage that put me straight to sleep! My therapist was so friendly and knew exactly what she was doing. After reading some of these old reviews I was not really sure what to expect. I would like to say I had an amazing experience and would LOVE to go back again.. Around of applause for the team at Zensara Crows Nest. A+++.

    2 weeks ago

  • Pepe4
    Pepe4  Newbie   1 review
    I was given a voucher for a massage at Zensara in Neutral Bay. Having recently had a baby, I was very much looking forward to the experience... Sadly I left very disappointed. On arrival I found the staff to be disengaged with little effort put in to welcoming their customer. On entering the room I was given little instruction, just told to "get ready". The room itself was cold and dirty, it seemed little effort had been made to create an ambience you would expect from spa. With no towel given to me, I was freezing under the air conditioning so needless to say it was difficult to relax. And the actual massage, well I barely felt it. I started to wonder if I had accidentally ticked a box requesting the lightest possible pressure. The whole experience was a waste of my time.

    3 weeks ago

  • bels
    bels   3 reviews
    I attended Zensara's Crows Nest rooms, and having read all the reviews here I was a little hesitant to attend my appointment, but I'd purchased my voucher and it was too late. I was pleasantly surprised at how easy it was to book my appointments over the phone. My appointment was confirmed the day beforehand, the staff were friendly, and my appointment was on time. My therapist was very knowledgable, and my whole experience was a great one. Don't go in with the attitude that they're going to treat you poorly and you might be surprised how they respond positively.

    3 weeks ago

  • McTran
    McTran   2 reviews
    Spare yourselves the stress, frustration and money. There are a million other places that provide a relaxing massage and facial without all the mucking around and rescheduling and pathetic excuses. You wouldn't think it would require countless phone calls and four or five rescheduled appointments but it did. I had been given a gift voucher so wanted to treat myself but ended up miserable and loathing speaking to the management. Never ever again.

    1 month ago

  • Lisa423
    Lisa423  Newbie   1 review
    Worst customer service I have ever come across. Double booked me, then said they had sent me an email declining my appointment when they hadn't. Staff were far from apologetic. The management on the phone was even worse. Would not recommend this place to my worst enemy.

    1 month ago

  • Rpool
    Rpool  Newbie   1 review
    Horrible horrible customer service, unbelievable how rude they are and inflexible. More than willing to change an appointment when it doesn't suit them, however if you are even 5 minutes late, thats just bad luck and they wont accommodate. They have changed my appointment twice now and I cant now get an appointment until February. I purchased an Ouffer voucher for Lazer hair removal which they seem to be unable to honour.

    1 month ago

  • local8888
    local8888  Newbie   1 review
    This was the worst experience I have ever had, worst customer service, did not feel like a valued customer. They did not honor a voucher after a booking was made. I was unable to contact them at all prior, leaving messages and calling all three stores.

    2 months ago

  • naek
    naek  Newbie   1 review
    I wish I had read review sites before I bought two vouchers for a massage, body wrap and body exfoliation for myself and partner, or even went to Neutral Bay. I would never refer anyone to the Neutral Bay salon. My partner left angry at the lack of professional service or respect provided. It would have been better value to send us the tub of exfoliating scrub to do ourself since that was the actual experience of my partner on site! Then he was covered in oil and wrapped in plastic and left to wait unattended and without any helpful instruction and missed out completely on a decent massage that was expected and paid for. And then still covered in oil was told to get dressed and the whole thing was over. My staff at least provided a reasonable massage, provided assistance with the body exfoliation and I got to have the shower last so I could leave clean. I would not recommend this place to anyone given there are so many good, professionally run alternatives.

    2 months ago

  •  Newbie   1 review
    I have been goin to the crows nest spa with the spreets deal and have had three laser treatments. I have never had laser before this and although ther is a little pain during the process the staff have adjusted the settings so I was comfortable. I have had difficulty with contacting the crows nest spa but the neutral bay spa can also assist in adjusting my appointments and were very helpful. The waiting room is very pretty and peaceful and the staff have always been extremely friendly.

    I have had the majority of my treatments with Evelyn, who has been brilliant and made me feel as comfortable as possible throughout the whole treatment. I find she is very professional, friendly and is very knowledgable with the laser treatment and the machine.

    Today I was offered to change one of my body parts as my leg hairs maybe too fine to be affected by the laser. The staff are very personable and do try to give me the most they can out of this treatment. If these people that are getting a refund because they cant contact the spa try calling neutral bay as I can always get a hold of them or go to the spa and talk to them personally. You make your next appointment after treatment so ther really is no need to have to contact them again before appointments. The treatment is definitely worth the extra time, and obviously they are a good business or they wouldn't be so busy all the time.

    The service I have personally received has been amazing an I would highly recommend this treatment to any hairy person with any sort of pain threshold!!!!

    3 months ago

  • 1princess1
    1princess1   2 reviews
    It is worthwhile to be a loyal customer as you hear about new promotions and new amazing deals early. I already tasted the effect of the new skin tightening deal of Zensara. I had a treatment on my face with their RF (radio frequency) machine and the result was outstanding. My face looked so refreshed, rejuvenated and firm even after one treatment. I am going to buy the package on Spreets as it is a MUST to buy deal.
    I am going to the gym regurarly so my body is all right, but to combat the tiredness of my face after a hectic week this treatment is the way. And 6 treatments for $499 is a bargain.
    Thanks guys for keeping me informed and love your work.

    3 months ago

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