Saw the bad reviews while browsing, and wanted to share my positive ones!
I started coming to Zink Plympton about 6 years ago as I'd had nothing but horrific encounters with several other hairdressers. I was initially very cautious, but the girl doing my hair gave me beautiful celebrity hair. I was hooked, and generally go every 6 months to a year due to the high end prices ( yeah guys, I'm the girl with the ridiculous amount of regrowth!). My hair was a wreck due to several bad bleach jobs, and generally dry hair, and over the years, Zink has brought it back to life with their gentle blonding and colours. My usual stylist left a few years ago, and the last time I visited, there was a misunderstanding of the colour I wanted, and it was fixed almost immediately with an apology and friendly smile.
Always always excellent customer service, even though I've brought my school aged kids in twice for 2-3 hr appointments, I never once felt like this was a problem. When I wasn't happy with my colour, I was not made to feel bad. And they've often thrown in a treatment free.
Seriously Zink, my hair is my favorite accessory, and you guys are fabulous!