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Reviews of Zupps Mt Gravatt

  • DonnaVin
    DonnaVin   3 reviews
    service was ok, way over priced and may need to reconsider where i get my car servied in the future..

    1 month ago

  •   5 reviews
    They have extremely overpriced services, and when I gave them my car last time and asked them to go over it with a fine toothed comb they found one fault. They missed my constantly jammed on thermo fan and zero aircon though. Large obvious faults. Just had it there again hoping it was a one off and asked specifically for certain items quoted on, they didn't quote on one thing. Not one. And now apparently parts for a 98 are impossible to get. Funny, smaller independent workshops can provide quotes on the parts. Never again will I have anything to do with them.

    4 months ago

  • Rob2011
    Rob2011   2 reviews
    I purchased my car new from this dealership in 2007 and I recently went back to trade in my car and upgrade to the current model. All started well, the staff dud the maths on my trade and as expected they came back with a ludicrous trade in figure. They said to leave it with them so they could get the figure up, they only had to come up $2000 to come in line withe the lowest figure provided by redbook. For my mind a very reasonable ask. This was approximately three and a half weeks ago and I have not heard from them since. I am now going through another dealership...........funnily enough the new dealership gave me the trade I asked for......hmmmmm.

    5 months ago

  • Mary1940
    Mary1940   6 reviews
    I recently had my car serviced by Zupps Mt Gravatt. I am very unhappy with the experience and will not be going back to Zupps ever again. They insisted that I have my car there before 8am and leave my car there for the entire day. The consultant who served me was unfriendly and abrupt. Part way through the day they phoned to offer services (eg oil change) that were not part of the scheduled service. I get the impression that these cowboys are out to make a buck any way they can.

    11 months ago

  • mosip
    mosip  Newbie   1 review
    Brought a new mitsubishi and was very unhappy with the way they operate played with figures and made promises that they didnt and couldnt have intended to keep had been to 4 different dealers in the weeks previous that had been quite transparent and Zupps games caught me quite off gaurd. Would not recommend to anybody

    1 year ago

  • SCAMwatch
    SCAMwatch  Local Star   525 reviews
    I bought my car from here. I have fond memories from the time I stepped onto their asphalt til i drove away with my pride and joy. they took care of me and they made sure I got what i wanted and they didn't hassle me or haggle with me like some other dealers who only want ur purchase.

    3 years ago

  • Skipe
    Skipe   7 reviews
    This company is too big to provide personalised customer service. Before I could get a new fog light for my car they had to book the car into service, keep it there for a whole day and then order the part. I was told they couldn't order the part until the car was in the workshop because that was company policy. i.e. they didn't want to be left holding stock if I didn't show with the car. Stop worrying so much about the bottom line and inconveniencing your customers and provide a more flexible service. Customers shouldn't have to jump up and down before they receive a good level of service.

    3 years ago

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