Rate and Review

Discovered a hairdresser that gave you a great new look or found a brilliant plumber without the crack? Share your experience with others by writing a review.


Reviewing a business

Search for the business using the search bar, go to the business listing and click "Add review". You'll need a TrueLocal account to leave a review, so log in or sign up if you don't have one.

Share your review

When submitting your review you can choose to share your experience with your Facebook friends. You can also share it via Twitter or email once the review has been published.

It could make you famous

Outstanding reviews get featured on our Facebook and Twitter and in newsletters. This form of word of mouth helps other customers and provides feedback for businesses.


Some extra guidance

Reviews must be based on personal experience and must be truthful, objective and helpful. All reviews are moderated to ensure nothing offensive, defamatory or derogatory is published, so please read our Review Guidelines before you start. TrueLocal publishes both positive and negative reviews provided they abide by these guidelines.

Local Stars

Local Stars are an elite group of TrueLocal reviewers recognised for creating well-written, comprehensive reviews on a regular basis. We've made their reviews stand out prominently on the site and they receive exclusive offers. Think you've got what it takes to be one? Get involved.

Our rating system

We use star ratings. Half a star is the lowest you can award, while five stars are for superb service. To avoid confusion with the internationally recognised hotel star system, TrueLocal uses ticks when rating any type of accommodation. It relies purely on consumer opinion, from people like you who know a great hotel when they sleep in one.

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