Terms & Conditions

General Terms & Conditions
Mobile Terms & Conditions
Instant Callback and 1300 number Terms & Conditions
Ratings & Reviews terms and conditions
Multimedia & My Business terms and conditions
Search box terms and conditions

General Terms and Conditions

TrueLocal (the "Website") is an online local directory (the "Directory") of Australian businesses which is provided by Australian Local Search Pty Ltd (A.B.N. 68109826351) (the "Company"), which is a wholly owned subsidiary of News Limited.
These terms and conditions, issued on the 21^st April, 2008, supersede any terms and conditions previously issued, whether it be in writing or on TrueLocal or australianlocalsearch.com.au, or otherwise issued by Australian Local Search Pty Ltd.

Acceptance of terms and conditions: Your use of the Website constitutes your acceptance of these terms and conditions and any other notices on the Website. The Company, in its sole discretion, may vary these terms and conditions at any time without notice.
Use of Website:
1. This Website and the Directory is made available for personal use only. You may not use the Website or the Directory for any commercial purpose (other than for the adding to or correcting of information contained in the Directory, in accordance with these terms and conditions) including to supply another service, or to obtain information which you either incorporate into your service or product or use to enhance your service or product or your business in any way such as creating potential customer lists. Any commercial use requires a separate and specific agreement with the Company.
2. Additional terms and conditions of use for TrueLocal Msite can be found at www.truelocal.com.au/cms/terms-conditions#mobile
3. Additional terms and conditions of use for TrueLocal Instant Callback and 1300 numbers use can be found at www.truelocal.com.au/cms/terms-conditions#1300.
4. The terms of use for Google Maps located on TrueLocal can be found at http://www.google.com/intl/en_us/help/terms_maps.html.
Content on the Website:
1. Care has been taken in compiling the Directory. However, as the Directory is compiled using information provided by Users (including Advertisers), which may include data automatically uploaded into the Directory, and a range of other sources, the Company does not warrant or represent that the Directory is free from errors or omissions, duplicate data, or any unlawful, offensive or otherwise objectionable content, that the statements made by or attributed to a party are accurate or that the published address of any party is the address at which a telephone call directed to that party is answered. Please refer any inaccuracies to the attention of our Online Advertiser Service Centre at customerservice@truelocal.com.au.
2. The Company occasionally receives requests to remove listings from the Directory. The Company reserves the right to address such requests on a case-by-case basis. Such requests should be addressed to customerservice@truelocal.com.au.
3. Where possible, the Company will display a map showing the location of an Advertiser’s nominated place of business. While the Company will make reasonable efforts to ensure this map is accurate, the Company does not guarantee its accuracy.
Links to 3rd party information and sites:
1. The Directory contains, among other things, information provided by third parties as well as links to third party websites and/or other third party resources ("Third Party Resources").
2. All information accessed at or via the Directory is provided ’as is’ without any express or implied warranty. The Company and its contractors, employees or agents take no responsibility for the content, Third Party Resources or internet sites that link from, or to, the Directory or for any partner site displaying all or part of the Directory and associated products and services.
3. The Company does not have a practice of monitoring or making inquiries about the content of Third Party Resources. The Company is not responsible for, does not endorse and makes no representations either expressly or impliedly concerning Third Party Resources, their content or any products or services which they offer. Content contained on Third Party Resources does not represent the views of the Company.
Information only: Any information (other than a listing) contained on the Website is general only. It does not purport to be comprehensive. It represents the views of the writer only and not the views of the Company. The Company makes no representations or warranties as to the accuracy of this information. Users should not act on the basis of information contained on the Website without making their own enquiries.
Copyright:
1. All intellectual property in relation to material included on the Website belongs to the Company or its licensors or Advertisers, and Users obtain no interest in that property. Users may not do anything which interferes with or breaches those intellectual property rights.
2. ii. Apart from fair dealing permitted by the Copyright Act 1968, the Company grants users and Advertisers to the Website permission only to download copyright material for private purposes and not to use the content of the Website in any other way or for any other purpose.
3. Maps and Map data:
  1. All content and materials relating to the maps included on or linked to the Website are the copyright of the mapping provider.
  2. Except as expressly permitted by these terms and conditions, the User (including Advertisers) may not re-use, export, transmit, duplicate, or publish the map data in any way (whether electronic or on paper) without the express written permission of the Company.
4. Weather Service:
  1. 1. The images are copyright 2003 by Stardock Corporation. All rights reserved. The terms of use can be found at http://www.stardock.com/weather
Users (including Advertisers) must not:
1. Use the Website for any purpose or in any way which is contrary to these terms and conditions or which is unlawful;
2. Submit to the Directory, whether for automatic upload or otherwise, any material which violates any intellectual property rights (including, without limitation, patents, trade marks, trade names, copyright and design rights and whether registered or unregistered) or other rights of any person in any jurisdiction in the world;
3. Submit to the Directory, whether for automatic upload or otherwise, or, if applicable, any Website linked to a listing in the Directory, any defamatory, threatening, harassing, abusive, discriminatory, unlawful, obscene, offensive, profane, indecent or otherwise objectionable material of any kind;
4. Submit or otherwise link to the Directory, whether for automatic upload or otherwise, or otherwise propagate material of any kind which contains computer worms, viruses or other types of malicious or harmful code;
5. Otherwise damage, modify, interfere with, disrupt or destroy the files, data, passwords, devices or resources that belong to the Company or do anything that compromises the security and/or stability of the Website or the Directory;
6. Use the Directory in connection with the transmission of junk mail, spam, chain letters or to engage in other flooding techniques or mass distribution of unsolicited email;
7. Mirror the Website’s home page or results pages on any other website; or
8. Send automated queries of any kind to the Website or the Directory without express written permission of Company.
Limited liability: The Company gives no guarantee of continued availability and accuracy of any particular product or service advertised or referred to on the Website. The Company will not be liable for any loss or damages:
1. If the Website is unavailable (by virtue of interruption, suspension or termination) for any reason;
2. If there is a deficiency or inaccuracy in the Website even where it is attributable to a lack of maintenance of the Website;
3. In relation to a notice or advertisement not appearing in accordance with instructions;
4. In relation to the correctness, accuracy, currency, completeness or otherwise of information contained on the Website;
5. In relation to the supply of services or products on or in relation to this Website;
6. In relation to use of listings in the Directory by persons engaged in mass email, spamming activities, denial of service attacks or other like activities;
7. In relation to the positioning or placing of an advertisement is at the company’s discretion.
  
  In no circumstances will the Company be liable to any person including a User or Advertiser in relation to any special, indirect or consequential loss or damage.
On using this Website and its services, Users (including Advertisers) indemnify the Company, its officers, employees and agents against any claim, demand, injury, direct or indirect damage, loss or cost, liability, right of action or claim for compensation in contract, under statue or in tort (including negligence) made against or suffered by any of those indemnified arising, in whole or in part, in relation to:
1. Any activity that is expressed in these terms and conditions to be the responsibility of the User or Advertiser;
2. Any advertisement placed on the Website or information made available on the Website or use of or reliance on that information or advertisement; or
3. A breach of these terms and conditions.;
Users (including Advertisers) shall indemnify the Company, its officers, employees and agents in relation to defamation, liable, slander of title, infringement of copyright, infringement of trademarks or names of publication titles, unfair competition, breach of Trade Practices or Fair Trading legislation, violations of rights of privacy, confidential information, licenses, loyalty rights or other intellectual property rights.
Users (including Advertisers) warrant that they have not relied on any representation made by the Company which has not been expressly stated in these terms and conditions, or upon any descriptions, illustrations or specifications contained in any document including publicity material produced by the Company or information provided on the Website.
These terms and conditions are subject to warranties and liabilities that cannot by law be disclaimed and the Company’s liability for any breach of this type of warranty in relation to supply by it of services to Users is limited to, at the Company’s option, supply of the services again, or the payment of the cost of supplying the services again.
Privacy:
1. The Company will collect, use and disclose any personal information in accordance with its Privacy policy which is available upon request or can be viewed at www.truelocal.com.au/cms/privacy-policy. Advertisers and Users acknowledge the Company’s Privacy policy and consent to the collection, use and disclosure of personal information in accordance with that Privacy policy.
Disclosure Statement
1. The Company collects your personal information to assist us in providing the goods or services you have requested, to process your competition entries, and to improve our products and services. We or any of our Australian related companies may be in touch by any means (including email or SMS) to let you know about goods, services, or promotions which may be of interest to you. We may also share your information with other persons or entities who assist us in providing our services, running competitions or with other companies who provide prizes for competitions or reader offers.
2. The Company is part of a global media and entertainment company. We would like to share your information with these overseas-related companies so that they can contact you with special offers. If you would prefer us not to, please contact our privacy officer at:
  Privacy Officer
  TrueLocal
  1300 133 774
  
  Level 23
  175 Liverpool Street
  Sydney NSW 2000
Severability of some clauses: If any part of these terms and conditions are unenforceable the remainder will not be affected.
Jurisdiction: Users (including Advertisers) acknowledge that all correspondence concluded on the Website and all online and telephone activities in relation to the Website are made and concluded in New South Wales. These terms and conditions shall be governed by the laws of the state of New South Wales. The parties agree to submit to the exclusive jurisdiction of the courts exercising jurisdiction there.

Additional terms and conditions for Advertisers
Applicable terms: All Advertisers agree to be bound by the general terms and conditions set out above as well as these additional terms and conditions, as applicable.
Content Policy: Advertisers agree to comply with the Company’s Content Policy, which forms part of these standard terms and conditions.
Company discretion: Company may remove, revise or refuse to publish any Advertiser material. Company reserves the right to include or exclude entry to, or remove a business from the Directory. Company will determine the utilisation of all keywords, category and other material used to describe or categorise a business listing for all purposes relating to the Directory.
. Confidential account information: The Advertiser acknowledge and agree: (a) where the Advertiser is a partnership, by each of its partners: (b) where the Advertiser is a company, by each of its directors that:
1. The Company may, at any time, in relation to either the advertiser, a partner or director: (a) disclose information contained in this Commercial Credit Application and or order form concerning that person to: (i) a credit reporting agency in accordance with section18E (8)c of the Privacy Act 1988(Cth) ii) another credit provider; (b) obtain a credit report from another credit provider about that person’s credit worthiness: (c) disclose information to another credit provider about that person’s consumer credit worthiness: (d) use information that concerns that person’s commercial activities or commercial credit worthiness pursuant to Section18L(4) of the Privacy Act 1988(Cth) following the receipt of a credit report for the purpose of assessing the Commercial Credit Application; (e) disclose a report concerning that person, or any information derived from such a report, to another credit provider who requests the report or information for the purpose of assessing an application by that person for credit: (f) disclose this information to our Solicitors or Collection Agency in the event of the account being delinquent in accordance with Section 18K(1)g.
2. A credit reporting agency in possession or control of a credit information file relating to either the applicant or a partner or director of the applicant may disclose personal information contained in the file to the company: (a) pursuant to Section 18K(1)(b) of the Privacy Act 1988(Cth)(b) pursuant to Section 18K(1)c of the Privacy Act 1988 (Cth). Terms 1a & 1b apply equally to the reassessment of an account in accordance with Section 18E(8)c of the Privacy Act 1988.
Advertiser indemnity: The Advertiser indemnifies the Company for any loss or damage including indirect or consequential loss or damage regardless of its cause (including negligence and tort) arising out of or in any way connected with the supply of or failure to supply the advertising service, a payment method in an agreement, and/or any inaccuracy, inadequacy or incompleteness of information contained in a Company Directory, on the Website or any of its printed material.
No Advertiser assignment: The Advertiser may not assign its rights or obligations under any agreement with the Company without the written consent of the Company.
Advertiser’s material: The Advertiser will provide all relevant material ("Advertiser material") to the Company for use on the Website in accordance with any requirements of the Company including as to deadlines and delivery formats. The Advertiser warrants that it is entitled to use the Advertiser materials and to authorise the Company to use those materials as contemplated. The Advertiser warrants that all the Advertiser material is accurate. If any of the Advertiser material changes during the term or any follow-on term the Advertiser must notify the Company in writing and request the Company to modify the service to account for the changes. The Company takes no responsibility for any of the Advertiser’s material.
Term of advertising contract: The Anniversary date of the first term begins on the date the approved and authorised order form, commercial credit application, or equivalent document is received by the Company. At the end of the initial term this agreement will automatically continue for successive follow-on terms unless and until it is terminated in accordance with clause 29.
Invoicing and Payment:
1. Upon receipt of the approved and authorised order form, commercial credit application, or equivalent document by the Company, the Advertiser will be contacted by a representative of the content services team to confirm the layout and the wording of the advert. Once the advert has been confirmed by the content services team and the Advertiser’s advert is placed on the Company’s web site, the Advertiser will be issued with a tax invoice inclusive of GST. Payment is required as set out in clause 25.6.
2. The Advertiser must pay all fees and charges as set out in an accepted order form or equivalent document upon receipt of a tax invoice on the payment dates set out in that document.
3. The Company will not make more than one increase of fee and charges in each term and will notify the Advertiser of any changes in the fee and charges with at least 30 days notice.
4. The parties acknowledge that the fee and other charges are inclusive of GST and are based on a GST rate of 10%. If the rate of GST changes, this will simultaneously be reflected in the charges payable by the Advertiser and the Advertiser agrees to pay this increase from the changed date.
5. The Advertiser is expected to adhere to the payment terms and payment method agreed to on the order form or equivalent document.
6. Payment methods and payment terms accepted by the Company are as follows: credit card and direct debit are cash on due date, cheque and electronic funds transfer are strictly 14 days from date of tax invoice. Customers paying by cheque or electronic funds transfer are required to fill out a credit application refer to clause 25.9 & 25.10.
7. Should the Advertiser elect to pay by credit card then the Company reserves the right to process the credit card for payment as required to achieve a successful outcome in the event that the original processing transaction is unsuccessful. The Advertiser acknowledges that it is solely responsible for any charges or fees associated with insufficient funds or any other such charge relating to the collection of payments.
8. Should the Advertiser’s account exceed the Company’s payment terms and be passed on for collection and or legal action, all costs including debt collection, commission, solicitors fees and any out of pocket expense will be the liability of the Advertiser.
9. If the Advertiser at anytime exceeds the Company’s payment terms and as a result is passed on for collection and or legal action the Company may place a default against the Advertiser with a credit reporting agency.
10. For those Advertisers applying for a commercial credit account the payment terms will be 14 days from invoice date.
11. Approval of a commercial credit account is subject to the assessment of the Advertiser’s credit worthiness and ability to meet the Company’s terms and conditions.
12. Where the Advertiser is a Company or Corporation, they may be asked to sign a personal guarantee.
13. In consideration of the Company having agreed at the directors’ request to supply its services and to give credit to the Advertiser, the directors unconditionally and irrevocably guarantee, jointly and severally, the due and punctual payment to the Company on demand of all monies now or in the future payable to the Company by the Advertiser.
14. This guarantee shall be a continuing guarantee and shall not be affected by any payment of monies or settlement of account, the Company granting time or any other indulgence to the Advertiser or any other person; any arrangement between the Company and the Advertiser or any other person, the Company failure or neglect to recover monies, any lack of power on any director’s part to give this guarantee; release, discharge or transfer of any security held by the Company; any director not executing this guarantee; or any other event, act or omission on the Company’s part whatsoever. This guarantee is a principal obligation and is enforceable.
15. Notwithstanding that the monies guaranteed are irrecoverable from the buyer.
16. The directors rely on independent advice in relation to the giving of this guarantee, and not on any representation made or advice given by the Company.
If at any time during the initial term or follow-on term there are insufficient funds in the Advertiser’s credit card account or the bank account (as the case may be) to cover all fees or charges when they are due, or any other agreed method of payment (e.g. cheque) provided by the Advertiser is dishonoured or reversed, the Advertiser is in breach of this agreement and the Company, without notice to the Advertiser and without affecting any other rights, may terminate this agreement according to clause 29 and/or suspend provision of the services.
The Advertiser acknowledges and agrees that the Company may provide the Directory from time to time to other commercial enterprises including for publication on another website. The Company does not warrant that the Advertiser’s listing in the Directory will be published or continue to be published on an internet site that is a distribution partner of the Company. The Advertiser acknowledges and agrees that:
1. The failure of an internet site to publish or continue to publish the Advertiser’s listing or Advertiser material in any form will not affect the parties’ rights and obligations under this agreement;
2. The Company is not liable to the Advertiser for any claim for loss or damage arising from the publication or non-publication of the Advertiser’s listing or Advertiser material on such internet sites; and
3. The Company retains the right to change its distribution partners from time to time and gives no warranty that the Advertiser’s listing or Advertiser material will be distributed by any particular distribution partner for any particular period.
Liability and Advertiser’s indemnity:
1. If the Company is the cause of any error or omission in the Advertiser material and the Advertiser suffers loss or damage as a result, the Company’s maximum liability to the Advertiser will be a refund of fees, the amount of the refund being calculated on a pro rata basis with reference to that period of the relevant term during which the error or omission was displayed as a proportion of the entire term for which fees and charges were paid by the Advertiser for services in relation to that Advertiser material.
2. v. The Advertiser indemnifies the Company against any successful claim by any third party against the Company in respect of any matter arising from the operation, use, transfer of data or money to and from the Company by the Advertiser.
3. vi. By lodging material including electronic material or data for publication or authorising or approving the publication of any material with the Company, the Advertiser indemnifies the Company and its directors, employees and agents against all claims, demands, proceedings and other liability arising wholly or partially, directly or indirectly from the publication of the material, and,
  Without limiting the generality of the above, Advertisers and or advertising agencies indemnify the Company and its directors, employees and agents against any claims arising from:
  1. defamation, libel, slander of title;
  2. infringement of copyright;
  3. infringement of trade marks or names of publication titles;
  4. unfair competition;
  5. breach of trade practices, privacy or fair trading legislation; and
  6. violation of rights of privacy or confidential information or licences or royalty rights or other intellectual property rights.
This agreement may be terminated in the following ways:
1. At any time the Advertiser and the Company agree in writing;
2. By one (1) month written notice from either party to the other during the follow-on term;
3. By the Company without notice if:
  1. the Advertiser (being an individual) is declared bankrupt; or
  2. any action is taken in relation to the Advertiser which, if the Advertiser is a corporation, reasonably indicates its insolvency (e.g. action is commenced for the company to be wound up or placed in liquidation) or if the Advertiser is a person then similar events occur which indicate bankruptcy; or
  3. clause 8 is invoked at which time all outstanding fees and charges will be immediately due and payable.
4. iv. Nothing prevents the Company from taking any action necessary to recover unpaid fees and charges. At which time all costs including debt collection, commission, solicitors fees and any out of pocket expense will be the liability of the Advertiser.
5. v. If the Advertiser at anytime exceeds the companies payment terms and as a result is passed on for collection and or legal action the company may placed a default against the advertiser with a credit reporting agency.
Refund Policy upon termination: If the Advertiser wants to terminate their contract within the period of the term of agreement then the Advertiser must do the following:
1. i. Give one (1) month written notice.
2. ii. At the time of receiving written request from the Advertiser of termination, the Advertiser’s account will be placed on stop, which means no billing or payments will be processed unless the Advertiser wishes to continue with subscription.
3. iii. A refund will be given if at the time of receiving written request for cancellation the Advertiser has future months paid in advance.
4. iv. The advertiser acknowledges that any cancellation request received within three (3) months of contract start date will incur a $180 cancellation fee.
5. v. A cooling off period of five (5) business days will apply to all contracts where an advertiser may cancel their booking with no cancellation fees will be incurred as a result of cancellation.
Notice:
1. Any notice to be served to the Company under this agreement must be served personally by post, facsimile or email to the Company at:
  Attention: TrueLocal Customer Service Department
  Level 23
  175 Liverpool Street
  Sydney NSW 2000
  Fax: (1800) 233 465
  Email: customerservice@truelocal.com.au
Recognition of Print Advertising:
1. i. The Company may present advertisements of businesses that also advertise in News Limited newspapers in a different position and in a different format to that of other advertisements. From time to time you may be contacted by one of these News Limited newspapers regarding advertising in the newspapers.
2. ii. This variance in presentation is solely at the discretion of the Company and Advertisers may assume no right of entitlement to this based on their newspaper advertising. The Company may choose to apply this variance in presentation to some newspaper advertisers but not to others and may alter the duration of any such variance in presentation at its discretion.
Interpretation. In this agreement, where the context permits:
- "person" includes a corporation;
- "month" means calendar month;
- "Company" means Australian Local Search Pty Ltd, each of its related bodies corporate and each of their officers, employees and agents;
- "Advertiser" means the business or their authorised representative (including an advertising agency) that has entered into an agreement with the Company in relation to the inclusion on the Website of listing or other advertising content, including through the use of this website to upload information into the Directory;
- "follow-on term" means a period of the same length as the initial term commencing on the day after the expiry of the initial term or the preceding follow-on term, as the case may be;
- "GST" has the meaning as defined A New Tax System (Goods and Services Tax) Act 1999. Except where noted, all prices quoted in Company’ agreements are inclusive of GST.
- "initial term" is the period described in the invoice;
- "payment date" means: in relation to the initial term, the date of receipt by the Company in cleared funds of the Advertiser’s payment of all fees and charges; and in relation to the follow-on term, the first day of the follow-on term being the date on which the then applicable charges and any further fees that are due and payable;
- "service" means such of the Company products or services purchased by the Advertiser as indicated in the invoice from time to time;
- "Users" means users of the Website including, where appropriate, Advertisers.

TrueLocal Mobile terms and conditions

Please refer to TrueLocal complete terms and conditions at www.truelocal.com.au/cms/terms-conditions.
Mobile location technology can provide location information such as Latitude and Longitude which can help truelocal.com.au locate the User’s location.
TrueLocal provides Location Based Services (LBS) such as "Where am I?", "What’s Nearby?" on its Msite..
Users acknowledge that mobile location technology does not provide the User’s precise location, and instead provides the location of the mobile phone tower being used by the User’s mobile phone. Mobile location technology is not precise and simply uses best endeavours to locate Users.
In some circumstances, if mobile location technology is unable to locate the User, the User will be prompted to enter their postcode or suburb to assist in this process.
If a User is not happy with their current location provided by the relevant location technology then the User has a choice to replace it by selecting the ’Change location’ link on the Msite. Once on the ’Change Location’ page, the User can type in their preferred location (only a suburb name or postcode and state or territory) and perform a search in that location.

TrueLocal Instant Callback and 1300 number terms and conditions

Please refer to TrueLocal complete terms and conditions at www.truelocal.com.au/cms/terms-conditions
The Instant Callback service generates in bound sales calls from an advertiser’s online business listing. It does this by placing an ’Instant Callback’ button on the advertiser’s search listing. When the user clicks on the ’Instant Callback’ button, a pop-up box opens which prompts the user to enter the telephone number they would like to receive the free call on. After the user submits the telephone number, a call between the advertiser and the user is connected on their regular phones.
TrueLocal offers advertisers a 1300 number. If this offer is taken a 1300 number will be setup for the advertiser and displayed on the advertiser’s TrueLocal listing as their business’s primary phone number.
Instant Callback and 1300 calls are restricted to within Australia only
The Instant Callback and 1300 service is for business use only
TrueLocal will monitor Instant Callback and 1300 service usage and has the right to terminate the Instant Callback and 1300 service of any advertiser where it is deemed that the advertiser is abusing the Instant Callback and 1300 service or is using the Instant Callback and 1300 for non business purposes
The 1300 number can not be replicated on any other advertising media, the number is owned by TrueLocal
The 1300 number provisioned to the advertiser will not be transferable if terminating their TrueLocal account
The 1300 number cannot be terminated to a mobile number
Call abuse is managed by advertisers contacting TrueLocal and providing any numbers they wish to have blacklisted
If the user inputs two incorrect numbers when using the Instant Callback service they will be blacklisted from the Instant Callback service for 24 hours
A facility to restrict any calls being placed from suspect IP addresses is in place for the Instant Callback service
First time user authentication is in place for the Instant Callback service, this is in order to eliminate prank and fraudulent calls. If the user has not used the Instant Callback service before, they are requested to confirm they want to accept the call by pressing 5. If the caller hangs up, the phone number is added to the Instant Callback blacklist for 24 hours. If the caller presses 5, the call will proceed and any further Instant Callback calls made by that caller will result in the standard message being played.

TrueLocal Ratings and Reviews

Please refer to TrueLocal complete terms and conditions at www.truelocal.com.au/cms/terms-conditions
All businesses displayed on the TrueLocal website are subjected to receive ratings and reviews from users
Where possible TrueLocal will moderate all reviews to meet our guidelines. Should you feel a review does not meet these standards please use the Report Abuse function found on the website
TrueLocal is not liable for any user content that causes any loss or damage. Please refer to the Limited Liability clause found on our terms and conditions page

User Policy

In consideration of signing up you agree to:
1. Provide accurate, current and complete information about you as prompted on any registration forms on the site
2. Maintain the security of your password and identification
3. Maintain and promptly update the Registration Data, and any other information you provide to TrueLocal, to keep it accurate, current and complete
4. Be fully responsible for all use of your account and for any actions that take place using your account

User Conduct

You understand that all information, data, text, or other materials (’Content’), whether publicly posted or privately transmitted, are the sole responsibility of the person from which the Content originated. All users must not:
1. Use the Website for any purpose or in any way which is contrary to these terms and conditions or which is unlawful;
2. Submit to the Directory any material which violates any intellectual property rights (including, without limitation, patents, trade marks, trade names, copyright and design rights and whether registered or unregistered) or other rights of any person in any jurisdiction in the world;
3. Submit to the Directory or, if applicable, any Website linked to a listing in the Directory, any defamatory, threatening, harassing, abusive, discriminatory, unlawful, obscene, offensive, profane, indecent or otherwise objectionable material of any kind;
4. Submit or otherwise link to the Directory or otherwise propagate material of any kind which contains computer worms, viruses or other types of malicious or harmful code;
5. Otherwise damage, modify, interfere with, disrupt or destroy the files, data, passwords, devices or resources that belong to the Company or do anything that compromises the security and/or stability of the Website or the Directory;
6. Use the Directory in connection with the transmission of junk mail, spam, chain letters or to engage in other flooding techniques or mass distribution of unsolicited email;
7. Mirror the Website’s home page or results pages on any other website; or
8. Send automated queries of any kind to the Website or the Directory without express written permission of Company.

User generated content

All content submitted by users can be used on TrueLocal sites and websites affiliated with TrueLocal
All content can be edited or modified to suit TrueLocal style guides
By submitting content you agree:
1. That You own all rights, consents, permissions, trade marks, copyright or other proprietary rights to all Your Content, and that You are the author of the content
2. That the content you have posted is not illegal, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, indecent, libelous, hateful, obscene, or otherwise injurious to third parties or objectionable
3. You grant TrueLocal the right to use all submitted content for any commercial or any business related purposes royalty-free

Privacy policy

Please refer to the TrueLocal privacy policy at http://www.truelocal.com.au/privacy-policy
TrueLocal may pass on your reviews to third parties. Your username, profile photo, any personal information or additional Content submitted may be transferred to third parties websites or publications
Should you voluntarily disclose your personal information (e.g. email address, phone number) in any public online communication on TrueLocal or any affiliated sites third parties will have access to that information

TrueLocal multimedia and My Business

Posting multimedia content

i. The registered business owner (Owner) warrants that they will:
1. only post or upload video clips, photos, images, logos or music (Content) they own the necessary lawful rights to, including but not limited to copyright, trademark, consents, permissions or other proprietary rights;
2. grant TrueLocal a non-exclusive, royalty-free, perpetual license to publish the Content, regardless of the format it is submitted in, including but not limited to any text, photographs, graphics, video or audio;
3. take sole responsibility for any Content they submit and any consequences resulting from posting or publish the Content, including but not limited to legal liability;
4. take sole responsibility for ensuring that any content or advertising material submitted complies with all regulatory requirements that exist at date of publication;
5. indemnify TrueLocal against any and all claims made against TrueLocal relating to the Content , including but not limited to legal fees, expenses and damages that may be incurred by TrueLocal; and
6. obtain written consent from each person depicted in the Content, to use their image, photograph or license.
The Owner warrants that they will not:
1. post or upload any material which is illegal, obscene, defamatory, invasive of privacy, infringing of intellectual property rights, threatening, indecent, libelous, misleading or deceptive, falsely implies that their products or services are sponsored or endorsed by TrueLocal, is obscene or otherwise injurious or objectionable to third parties;
2. impersonate or misrepresent their affiliation with a particular business listing and products and services they provide;
3. post, upload or transmit Content which contains software viruses, worms or any other harmful code; or
4. post or upload Content which contains hidden code or images which do not relate to or alter the intended meaning of the original Content.

TrueLocal and posted multimedia content

truelocal will:
1. Moderate and monitor all Content submitted by the Owner before it goes live online;
2. Reserve the right to remove any Content which it believes violates the terms and conditions set out in "Posting Multimedia Material" set out above;
3. Contact all Owners, either by a phone or email process, in order to verify that they are in fact the Owners of the business listing they claim to be representing; and
4. Not claim ownership over Content posted by an Owner. The Owner maintains any copyright or other legal rights they hold in the Content posted to their business listing.

Changes to multimedia terms and conditions

Modifications or revisions of the multimedia terms and conditions can be made any time by TrueLocal without any prior warning or notice. The changes will be effective as soon as they have been posted or upon any new changes made to the TrueLocal website. You should check the terms and conditions from time to time so you are aware of any changes to the site and services. Your continued use of TrueLocal after any modifications indicates you have accepted the new terms and conditions.

TrueLocal Search Box terms of use

TrueLocal is a business owned and operated by Australian Local Search Pty Ltd (A.B.N. 68109826351) ("we" or "us"). These terms of use govern your inclusion of a TrueLocal search box on your own website (the Site) which will enable you to offer users of your Site the ability to search the TrueLocal database (your TrueLocal search function).

By using the TrueLocal search box on your own Site, you accept and agree to be bound by these terms of use. We may vary these terms of use at any time without notice. You should therefore refer back to these terms of use regularly.

Provision of business listing search function

You acknowledge that TrueLocal operates a business listing service for Australia but that, despite our reasonable commercial endeavors, the data within our database may not be fully exhaustive, accurate or current.

Your TrueLocal search function will operate in accordance with the following principles:

A search box will be supported by functionality which will allow search requests to be received at the TrueLocal network interface thereby providing a business listings search function for your Site which will permit users of your Site to search a TrueLocal database;
The content of the TrueLocal database to be searched will be the same as the content of the database which is searched by users of www.TrueLocal; and
Search results will be displayed on a results page hosted by TrueLocal and will include listed businesses (if any) and mapping information (where possible, subject to licensing and other issues).

We have no liability to any party or any other person in relation to your TrueLocal search function or the appearance or use of or reliance on search results. You indemnify us in relation to any claim made against us or loss suffered by us in relation to the use by any third party of your TrueLocal search function or their use of or reliance on any search results.

We make no warranties or representations in relation to the availability of the search function and the accuracy or completeness of any search results.

Search box

After you have selected which search box you require and have completed the registration process, you will be provided with the relevant html code for that type of search box. You will be able to use that html code to place the search box on your Site. You may not make any changes to the appearance of the search box as provided by us without our prior written consent.

TrueLocal branding

Nothing in these terms of use inhibit or prevent us from changing our logo or branding in any way and where such changes are made, they will be also made to the search boxes and results pages referred to under this Agreement.

Communications

No party will use our name, logo or other intellectual property in any way without our prior written consent.

This Agreement commences on you incorporating the code for the search box within the code for your Site. TrueLocal may terminate this agreement and ability to display a TrueLocal search box at any time and at its own discretion and without prior notice.

Terms & Conditions

General Terms and Conditions

TrueLocal Mobile terms and conditions

TrueLocal Instant Callback and 1300 number terms and conditions

TrueLocal Ratings and Reviews

TrueLocal multimedia and My Business

TrueLocal Search Box terms of use

Current Truelocal Promotions

TrueLocal features

Popular business types

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