ALALI Newbie

Joined 02 October 2009   Seven Hills, NSW

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  • Misty77 Newbie  reviewed Taurus Service Centre
    I was impressed with the work Khalid did on my car previously and was unfortunate enough to get my car repaired when Khalid was not there!!! (he was not in the country it seems)
    The staff over charged me nearly 4 times the actual cost and charged me more than $125 for labor for a 10 min job of replacing a part!
    The replaced part was about $20 when I asked it from another shop!
    A friend of mine got the same part replaced for a similar car at only $45 including labor cost!

    • ALALI Newbie 
      Hi Misy77's, I was quite disappointed to read your review, I've just gone through the system to identify the work that was carried out to your car in the 10 days I was away. I am unable to identify the car or the work your talking about. Please contact me and provide an invoice number so we can rectify this issue as we take pride in our honesty. We await your reply.
      Kind Regards,
      Khalid

      22/10/2012

      REPORT
  • dad75  reviewed Taurus Service Centre
    I made a couple of over the phone enquiries and found them to be overpriced.
    I'm surprised to see so many 'great' reviews I guess their customers simply dont shop around.
    • ALALI Newbie 
      Thank you for your feed back in regards to your review and the comment, " I guess their customers simply don't shop around" see at Taurus Service Center, we pride ourselves on quality , integrity and good old fashion service, and that has been proven by the reviews of our fantastic customers whom we serve, but if your only driven by pricing over the phone, well we can't help you my friend, as we have explained over and over giving a quotation over the phone for mechanical repairs without sighting the vehicle makes it inaccurate, but if you are satisfied with the service of the dealership as you mentioned on your another review, then makes you wonder, why are you shopping around?
      Kind Regards, Khalid.

      06/10/2010

      REPORT

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