Matt Ferguson 's Activity
We purchased our apartment off the plan from Sandstone Constructions (Builders) Pty Ltd mid 2011. When we purchased we were advised that the property would be completed in Dec 2011. With little communication or explanation the apartments were not completed until Sep 2012. In order to get some information we approached the builder on site and were advised that 'they didn't have to speak to us and that we needed to speak to our solicitor'.
The delays and lack of communication probably should have been a warning. With all new apartments you expect defects but you also expect the builder to pro-actively correct the defects. When we registered our defects it took the builder over 2 months to respond and they only responded when they required something from us. Prior to moving in we had reported a defect of a pipe sticking through our skirting boards. This was 'fixed' by Sandstone Constructions Pty Ltd by placing a 18cm*9cm*9cm block against the wall and putting the skirting board around it. When this was reported again as a defect Sandstone Constructions Pty Ltd advised that it met Australian Building Standards. We also have faulty electrical wiring that has still not been addressed and chips in the bath tub that we have been advised are not a defect as they were not there on settlement even though we have dated photos to prove they were.
With the greater apartment block we have had major issues with flooding from the incorrectly installed water tank, security doors that are extremely difficult to close and are not secure.
I would strongly suggest anyone looking to purchasing off the plan from apartments being constructed by Sandstone Constructions to consider very carefully. Communication is non-existent, construction is of poor quality and the builder is far from helpful.
I recently organised Sydney's Plumbing Specialists for a gas conversion for our BBQ. The plumber was fantastic, organizing to come out at times that where convenient for us (including early mornings & on the weekend) and offered advise on what our best options were. When we need a plumber in the future I will be definitely calling on Sydney Plumbing Specialists again.
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