I like to share my experiences so others can make informed decisions when parting with their hard earned cash. I don't like giving negative reviews but when the service standards are low, we have to speak up and say we are not happy. My reviews are genuine based on my personal experience only.
Joined 06 September 2009 Penrith, NSW
Stopped by last Sunday and its positioned well and was very busy at lunch. Food was nice and the wait wasn't too long despite the large crowd. My only criticisms would be the toilets, untidy, tap not secured to the sink, paper towel dispenser empty, need some attention in the mens toilet, the small shop was ok but again its presentation seemed to be an afterthought, there was also milk crates on the floor which presented a trip hazard to customers, told there was no Coke to drink but when we paid our bill, there was Coke product in the fridge. Outside table weren't being cleared, rubbish on the ground from customer meals, could really do with a clean up. This place has so much potential but management need to address these issues for me to rate this venue any higher.
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