Parge Local Star
I stand by my comments and reviews. If I have said anything bad on Truelocal.com.au there is a good chance I have said it to the business directly face to face or by signed letter.
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Joined 27 November 2007
Latest Reviews View all 238 reviews
They say it takes months to make a loyal customer and only seconds to lose them. Well this was more like two visits, for a loyal customer to say "never"
So let's do the maths, I use to eat here ever week, either alone or with a mate so that's $28.50 to $60 with tip every week. Let's say $40 per week or $2,000 worth of turnover for the year. I am not asking for preferential treatment, but if I had NEVER complained about a dish in the 4months I have been coming, then for the first time send back my regular entree Short Soup, there is probably an issue. Instead, it came back just as cold - with the wontons still uncooked. Yep they charged me, for a dish I never ate.
Then I came with a friend and our mains which are "Take-away standard" as suggested by another true local. Our entree's came out half way through the meal. I always make a habit of ordering entrees as soon as I sit down, so they can start cooking the entrees - whilst we decide on our mains. This also allows the restaurant to do more covers.
Like every other place in the world, there is an expectation that an entree comes out before the main - Short Soup and a Mixed entree is not a side dish. To be even clearer, I ask for the entree to come out as soon as possible. To suggest that "asap" is midway through the mains, maybe I should ask for the food to be "tasty" and nice as well? As none of these boxes were ticked.
I again asked for it to be sent back as we did not want these anymore. They still charged us for it, so we took it home as takeaway. Also charging us for the plastic containers. Well no more. From a loyal customer who was spending over $2,000 a year (more when I brought groups of friends) to a customer who comes online and tells the locals the truth.
Don't come for the food, especially based on price, and never come back if you want any level of service better than a deaf blind elephant.
I have to agree with fellow TrueLocal nicky1981
I ordered the Grilled fish, salad and chips as well as 3 fish cocktails. My first reaction when I bit into the fish cocktails was "weird" and I think it was because the batter had not been cooked properly.
The grilled fish was tasteless and the chips was oily. The wait wasn't exactly ideal either. Really nothing positive to say about my visit to this De Costi Seafoods
Never has a restaurant gone down hill so fast! New management are more concerned about making a buck then anything else.
The salmon is dry and 3/4 qtr the portions they were before, whilst the prices have gone up by 50c to $1 a plate. Same with my former favourites Karrage Chicken and soft shell crab which is half the size, though the crab is $1 cheaper than before. The soft shell crab is also smothered in mayo, to hide the poor quality and give it some quantity.
But my issue with this place is the head waiter, who lets his mates push in. There is a waiting list which I and other families used and waited patiently. Thought the list isn't as long as it use to be, we were 4th in the queue, when a couple turned up and pushed in front over everyone as the head waiter let them in. Then it happened again, with other customers also baffled what number his mates are being seated before them four families waited as his mates were seated before hand. When this was raised to him by the next people in line, he said they took a number before, which is a flat out lie. The customers with young children really appreciated that they wait in the cold as his mates are eating up.
We all said we won't be back, but after the tasting the lack luster sushi plates which look like they are plated on diner plates the food quantities are so small, I am sure no-one will.
Latest Comments View all 26 comments
Just way too busy to be good. Had to wait forever for our dishes. I appreciate it was a Saturday night, and very very busy. But at the same time there's just reasonable wait times, and ready to walkout times.
Unfortunately the six different dishes we ordered from Duck to Beef to Chicken with different flavours - just seemed rather same. I wouldn't use the term bland. Just more of a case of not tasting different enough. There's just so many better options in the area, and I would encourage you to try elsewhere.
Of the 4 other guests with me, we all felt the same. So I am not just writing about my isolated opinion. Lastly if you are going to give this service and this level of food, Thai Riffic really needs to consider lowering their prices, extremely pricey for what we got.
Maybe if this was the only Thai place around, but there's just too many better places to choose from in Crows Nest.
So what do you do on Australia Day? Go for yum cha, of course.
Admittedly in have avoided yum cha here at Kam Fook Chatswood because of the crowds, but we came at 11 and a friend managed to get us a table for 7 adults, 2 children and a pram.
The restaurant is huge and it filled up pretty quickly. The steamed dumplings at Kam Fook were really good - generous portions without skimping on seafood, while other dishes like the "yong tau foo" (tofu and eggplant stuffed with fish paste) aren't spectacular. (other restaurant in Castle Hill do a great job with that one.)
Service is decent, but they charge $3 a head for tea. That's $21 for cheap tea leaves and hot water.
I have to commend this particular branch of Commonwealth for their dedication to their customers and professionalism.
Every time I enter the branch there's also someone there to ensure I'm well looked after. This is the reason I chose Commonwealth to apply for my Home Loan. The whole process was executed very quickly and smoothly and I was more than satisfied. I'd recommend this to anyone!