I believe in treating people how I wish to be treated and giving credit where it is due. Manners and a smile go far in customer service, so it puzzles me when people don't use them. Happy reviewing!!!
Joined 25 July 2012 Bridgeman Downs, QLD
Stopped in here over the weekend. This is not our local KFC. We were passing by to another venue and this was the closest KFC. We ordered a variety bucket and requested no wings. We have done this before and the wings are normally replaced with alternative pieces of chicken. We arrived at our destination to discover that we were short 4 pieces of chicken. Yes they took the wings out, but didn't replace them with anything!
Customer service through drive through was fine.
Service was quick. Food seemed fine and didn't taste any differently than what we buy from our local KFC.
Given our experience and my concern over earlier reviews regarding store cleanliness, unfortunately I would not recommend :-(
This is an awesome night out in my book! Took the family here recently and we all loved it! This drive-in has three fields to choose from. Facilities are very well maintained and well laid out. The canteen/ diner is awesome! We only purchased packaged lollies so I cannot speak for the prepared food, but presentation was very clean and tidy. It's just like being in a 1950s diner....so cool!
Vittoria coffee also available, but I didn't try it on this occasion.
Staff were all efficient and courteous. The three fields were full on the night we went, so hopefully this means Yatala Drive-in will remain open for years to come.
Kids are already asking when we can go back!
Went recently for the Sunday banquet roast night with friends that go regularly. The place was full which is always a good sign.
Presentation of Tavern appeared clean and tidy.
Kitchen appeared well organised and clean.
Tables were cleared quickly and efficiently.
The roast banquet was yummy and kept well stocked. All the vegies and roasts (pork and beef) were cooked beautifully! Desserts were on offer if you had room left. I didn't partake but others in our group did and said the desserts were lovely.
There's a kids room here which kept our brood entertained until it was time to eat. Big tick in my book!
99% of the staff were friendly. I ordered a beverage from the bar and staff member was quite grumpy! Possibly nothing to do with me, but still not good for business.
Coffee beans used are Vittoria, which I really like. The barista textured the milk nicely and I thought this was promising, but the taste just wasn't right :-( Without knowing for sure I would recommend a clean out of the filters or maybe the beans aren't stored correctly at the end of the day??
Would still recommend for a good, family friendly Sunday night dinner!
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