SocialQ Local Star

I believe in treating people how I wish to be treated and giving credit where it is due. Manners and a smile go far in customer service, so it puzzles me when people don't use them. Happy reviewing!!!

Joined 25 July 2012   Bridgeman Downs, QLD

Latest Reviews View all 160 reviews

  • Eaton Central 7 Day Family Practice
    Medical Centres    Eatons Hill, QLD

    No-one likes going to the doctor, but when you do, they make the experience easy. Reception staff are still friendly and very helpful over the phone and in person. Doctors are still very friendly.
    Thank you!
    Totally recommend!

  • SirrometWines
    Vineyards & Wineries    Mount Cotton, QLD

    The location is amazing and a definite draw card!!
    I had underestimated the size of Sirromet Winery. It is a wonderful atmosphere for a sunny weekend outing. The food and wine was definitely flowing! Prices are on the higher side I thought, but the food and wine all tasted beautiful! The service was fine, nothing bad but no-one exceptional to mention either.
    I found the wait for food and coffees was long, but maybe the day I visited was just exceptionally busy because admittedly it was an amazingly beautiful sunny winter's day.
    Totally recommend!!!

  • Brisbane Botanic Gardens - Mt Coot-tha
    Botanical Gardens    Toowong, QLD

    Took my kids here over the holidays. We all enjoyed it so much, the kids have asked if they can go back! We took some snacks and water bottles, and I treated the kids to lunch at the cafe. Considering everything else was free, it still worked out reasonable for a days outing, but if you needed to, you could make it even cheaper by taking all your own food. There are so many spots for you to sit on a picnic rug and enjoy your surroundings. The gardens are absolutely beautiful! Well maintained, immaculate and if you like a particular plant, you will find that they have a little name label if you wish to buy one for your own garden.
    Well done and TOTALLY recommend!

Latest Comments View all 5 comments

  • SocialQ Local Star  reviewed Bridgestone Select
    Took our car here for brake repairs. The gentleman at reception was so lovely and helpful. He had fantastic customer service skills. But that is where the good stuff ends.
    Our brakes didn't seem to be any different after the repairs, but Bridgestone assured us this was how it was meant to be. A couple of weeks later a dreadful banging noise coming from my front right-hand wheel led us to discover that a bolt was missing!
    Upon bringing this to Bridgestone's attention, they actually admitted the staff who worked on our car had been relieved of his duties with them. But as we couldn't prove the issues were caused by the staffs work, Bridgestone were not interested. Unfortunately do not recommend )-:
    • SocialQ Local Star 
      Further to my comments above. We took our car for a service recently at a different local business.
      This business is owned by a friend, so we know we can trust them. We were advised that a previous brake part had not been fitted correctly.
      Interestingly this was the same part that Bridgestone fitted and tried to tell us was fine. Do not recommend :-(

      11 months ago - 07/08/2013

      REPORT
  • SocialQ Local Star  reviewed Stumer's Sewing Centre
    Stumers came highly recommended by someone who has been sewing for 40 years.
    So I went to the store with my list in hand and questions prepared. Unfortunately I have to say that I came away disappointed. Seasoned sewers probably love this place, but I really got the feeling that unless you know what you're doing/ talking about you are not welcome here.
    After wandering around for approx. ten minutes I realised I would need help. So I approached the sales assistant behind the counter and admitted that I was new to sewing and needed help purchasing some items. There was only one other customer browsing around the store at the time, so I didn't feel that I was imposing too much. But the staff seemed annoyed at my lack of knowledge.
    So my score is based on the following:-
    End result is that I managed to purchase everything I needed - 1 star.
    Highly recommended by an experienced sewer, so it must be good if you know what you're doing - 1 star.
    Store was very clean and tidy - 1 star.
    • SocialQ Local Star 
      Your store is very enticing and appears to have everything a sewer would need. Thank you for viewing my comments as constructive criticism. I have always wanted to sew, so am slowly learning my way :-)

      27/02/2013

      REPORT
  • SocialQ Local Star  reviewed Hertz
    Arrived in Sydney late at night after a delayed & eventful flight due to bad weather. So feeling a bit jaded and tired, we made our way to Hertz. The office was full, but one of the staff acknowledged us to say they wouldn't be long. Good start in my book. A few minutes later we were served by Daniel, who was super efficient and friendly. Within ten minutes we were on our way. Returning the car a couple of days later was another smooth process. Very friendly staff. Recommend!!!
    Have marked mid-way though, because since returning have noticed substantial extra charges on our credit card that don't match our receipt. Currently awaiting a response from the customer relations team.....stay tuned. Hoping for a good outcome.
    • SocialQ Local Star 
      Yep all good with Hertz. Just me not understanding the rental car holding charge. Spoke to George on the Customer Helpline and he was very helpful. Thanks!!!

      24/01/2013

      REPORT

Rating Distribution /  160 live reviews

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15
13
6

7 marked helpful 75 first time reviews

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