SocialQ Local Star

I believe in treating people how I wish to be treated and giving credit where it is due. Manners and a smile go far in customer service, so it puzzles me when people don't use them. Happy reviewing!!!

Joined 25 July 2012   Eatons Hill, QLD

Latest Reviews View all 146 reviews

  • Bold Coffee
    Cafes    Bald Hills, QLD

    Popped in here recently on a Saturday afternoon. Admittedly we scooted in at 2:45pm and I was aware they close at 3:00pm, but the male barista was very friendly and welcomed us with a smile. My daughter and I sat inside and enjoyed our beautifully made coffee and babycino, then went on our way.
    But compliments to Bold Coffee on a lovely, little cafe! Recommend!!!

  • Essential Beauty Strathpine
    Piercing    Strathpine, QLD

    Recently went here with my daughter who had been asking for a while to have her ears pierced. This salon was recommended to me by another person.
    I phoned ahead and booked an appointment. Staff member over phone was very polite and informative. First impressions upon entering salon were very good. Salon was immaculate and we were greeted warmly. I opted to get both ears pierced at once, which I thoroughly recommend for younger children. My daughter was nervous once we got there but both the ladies made her feel relaxed and performed the ear piercing very quickly without any fuss. And a nice little touch is that they offered her a lollie afterwards for being so brave! It has been 3 weeks now since we've had the piercings done and there's been no problems whatsoever. Special mention to Stacey and Katelyn (hope I got your name right Katelyn). Thank you ladies.
    Totally recommend!!!

  • Sila Thai Restaurant
    Restaurants    Albany Creek, QLD

    A friend recommended we go here, and I am SO glad they did!! Presentation of restaurant is lovely with indoor and outdoor seating. All the staff were very friendly and courteous. We both enjoyed scrumptious entrees, delicious mains and finished off with lovely coffees. Special mention to my main curry dish "Massamun Beef". It was absolutely sublime!!! I cannot wait to go back here again and will be recommending it to everyone. Prices were also reasonable. 2 x entree, 2 x main, 1 x softdrink, 2 x coffees = $74!! How good is that!!! It's also BYO. What more could you want!
    Totally Recommend!!!!
    p.s. Check out the beautiful fruit & vegetable carvings they do. Unreal!!!!

Latest Comments View all 5 comments

  • SocialQ Local Star  reviewed Bridgestone Select
    Took our car here for brake repairs. The gentleman at reception was so lovely and helpful. He had fantastic customer service skills. But that is where the good stuff ends.
    Our brakes didn't seem to be any different after the repairs, but Bridgestone assured us this was how it was meant to be. A couple of weeks later a dreadful banging noise coming from my front right-hand wheel led us to discover that a bolt was missing!
    Upon bringing this to Bridgestone's attention, they actually admitted the staff who worked on our car had been relieved of his duties with them. But as we couldn't prove the issues were caused by the staffs work, Bridgestone were not interested. Unfortunately do not recommend )-:
    • SocialQ Local Star 
      Further to my comments above. We took our car for a service recently at a different local business.
      This business is owned by a friend, so we know we can trust them. We were advised that a previous brake part had not been fitted correctly.
      Interestingly this was the same part that Bridgestone fitted and tried to tell us was fine. Do not recommend :-(

      8 months ago - 07/08/2013

      REPORT
  • SocialQ Local Star  reviewed Stumer's Sewing Centre
    Stumers came highly recommended by someone who has been sewing for 40 years.
    So I went to the store with my list in hand and questions prepared. Unfortunately I have to say that I came away disappointed. Seasoned sewers probably love this place, but I really got the feeling that unless you know what you're doing/ talking about you are not welcome here.
    After wandering around for approx. ten minutes I realised I would need help. So I approached the sales assistant behind the counter and admitted that I was new to sewing and needed help purchasing some items. There was only one other customer browsing around the store at the time, so I didn't feel that I was imposing too much. But the staff seemed annoyed at my lack of knowledge.
    So my score is based on the following:-
    End result is that I managed to purchase everything I needed - 1 star.
    Highly recommended by an experienced sewer, so it must be good if you know what you're doing - 1 star.
    Store was very clean and tidy - 1 star.
    • SocialQ Local Star 
      Your store is very enticing and appears to have everything a sewer would need. Thank you for viewing my comments as constructive criticism. I have always wanted to sew, so am slowly learning my way :-)

      27/02/2013

      REPORT
  • SocialQ Local Star  reviewed Hertz
    Arrived in Sydney late at night after a delayed & eventful flight due to bad weather. So feeling a bit jaded and tired, we made our way to Hertz. The office was full, but one of the staff acknowledged us to say they wouldn't be long. Good start in my book. A few minutes later we were served by Daniel, who was super efficient and friendly. Within ten minutes we were on our way. Returning the car a couple of days later was another smooth process. Very friendly staff. Recommend!!!
    Have marked mid-way though, because since returning have noticed substantial extra charges on our credit card that don't match our receipt. Currently awaiting a response from the customer relations team.....stay tuned. Hoping for a good outcome.
    • SocialQ Local Star 
      Yep all good with Hertz. Just me not understanding the rental car holding charge. Spoke to George on the Customer Helpline and he was very helpful. Thanks!!!

      24/01/2013

      REPORT

Rating Distribution /  146 live reviews

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84
12
13
6

6 marked helpful 70 first time reviews

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