This is by far the worst Brazilian wax I have ever had. I still had hair left!!! When asked if staff was going to pluck some of the big obvious ones staff asked "do you want me to?" Perhaps staff doesn't understand what Brazilian is? The wax staff used was harsh and left a film on my private areas that was sticky and as soon as I got home I used everything to take off and still had bits left. Seriously if you don't know how to wax down there don't take clients. The absolute worst! And at $75? It wasn't even cheap!!!!