George & Michael Newbie
Joined 03 December 2012
0 marked helpful 0 first time reviews
Our initial contact with A-Plan Kitchens was with Michael, and from then on we dealt with one of Michaels experienced Kitchen Designers, Gerald who designed a very practical and functional kitchen for us.
We changed measurements a few times, and put forward several different concept ideas along the way and Gerald was understanding, attentive, flexible, and patient with us. He also alerted us to potential issues.
We were impressed with his technical knowledge and attention to detail. We were also given advice and options for our chosen appliances.
A-Plan Kitchens co-ordinated their functions with our Builder and all their dealings with other trades involved with our project was most professional.
We found installation staff and other staff we dealt with from A-Plan Kitchens were polite, professional and competent.
We were particularly impressed with the level of support afforded to us by A-Plan Kitchens when some minor issues arose with the granite bench top that was supplied by a different company; they contacted that company and arranged to have the issues resolved. Also, equally impressive were some minor issues relating to A-Plan Kitchens own products and installation which were promptly attended to by immediate replacement and/or modification as required, without any fuss whatsoever.
We found A Plan Kitchens service from design to installation to be excellent. They worked within our budget and were very professional to deal with.
We would best describe A-Plan Kitchens as having exceeded our expectations.
Finally, we wish to thank A-Plan Kitchens for a job well done and we are very happy with the result and would sincerely and highly recommend them to our friends and indeed anyone contemplating a new kitchen.