Joanne Lee Phin Local Star

I like rainbows and long walks on the beach.

Joined 18 February 2009   Sydney, NSW

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  • Eastwood Gardens Peking Restaurant

    ***NOT*** the stewed pork and preserved vegetable dish we ordered, despite a waiter brushing us off and insisting it was. This is number 70 on the menu

    Restaurants Eastwood 6 months ago Joanne Lee Phin large version B1853596-0175-4836-B5E4-4995BECDB10D 688B2054-21F4-4E87-9A8A-6AC9E932C38D -33.791503,151.080135 view business details view author details
  • Mr. Wong

    Balmain bugs, pork mince and vermicelli cooked in an XO sauce. Mr. Wong's take on "fan xi" in more traditional Chinese restaurants.

    Restaurants Sydney 7 months ago Joanne Lee Phin large version 2A1F85C2-AFDC-4CE1-838E-7D177A130D46 60EED1F9-8844-4C3E-B208-8F3521A0F3BE -33.8637099,151.2076766 view business details view author details
  • Mr. Wong

    Mushrooms and greens are a staple on Chinese restaurant menus but this one blows all the others away.

    Restaurants Sydney 7 months ago Joanne Lee Phin large version 402511AE-9870-467D-B6F2-3FC0DFC23707 60EED1F9-8844-4C3E-B208-8F3521A0F3BE -33.8637099,151.2076766 view business details view author details
  • Mr. Wong

    The Peking duck is usually amazing but was only above average on this occasion

    Restaurants Sydney 7 months ago Joanne Lee Phin large version 649A95BC-3CD7-4B32-969B-8B13C80E0FFA 60EED1F9-8844-4C3E-B208-8F3521A0F3BE -33.8637099,151.2076766 view business details view author details
  • Mr. Wong

    When siu mais don't play fair - this scallop siu mai at Mr. Wong is steamed to perfection.

    Restaurants Sydney 7 months ago Joanne Lee Phin large version D233ADC9-4E4A-487E-81C6-724FF9B154D3 60EED1F9-8844-4C3E-B208-8F3521A0F3BE -33.8637099,151.2076766 view business details view author details
  • Mr. Wong

    Chinese mushroom dim sim

    Restaurants Sydney 7 months ago Joanne Lee Phin large version C64A62D0-F08C-4BEE-B61D-16D762CED178 60EED1F9-8844-4C3E-B208-8F3521A0F3BE -33.8637099,151.2076766 view business details view author details
  • Mr. Wong

    Prawn toast topped with crunchy almonds; even better than the way Asian mothers do it.

    Restaurants Sydney 7 months ago Joanne Lee Phin large version BA9C3A22-D297-438F-AEE1-AA2EE6A0ABA2 60EED1F9-8844-4C3E-B208-8F3521A0F3BE -33.8637099,151.2076766 view business details view author details
  • Papi Chulo

    Smoked wagyu brisket - it's the kind of stuff dreams are made of

    Restaurants Manly 8 months ago Joanne Lee Phin large version FB95EE87-0DA3-4491-AE3E-96BCDE77E717 98587D18-92DC-4F6E-A4C6-4D53987671DE -33.799243,151.284723 view business details view author details
  • Papi Chulo

    Curly fries

    Restaurants Manly 8 months ago Joanne Lee Phin large version B07ECDA9-2D7F-4422-B44D-4B7FED0ACD86 98587D18-92DC-4F6E-A4C6-4D53987671DE -33.799243,151.284723 view business details view author details
  • Papi Chulo

    House made pickles

    Restaurants Manly 8 months ago Joanne Lee Phin large version D9F8C068-FA29-403D-9F7E-6D37AD9F4697 98587D18-92DC-4F6E-A4C6-4D53987671DE -33.799243,151.284723 view business details view author details
  • Papi Chulo

    Fish sandwich - like a fillet o fish on roids

    Restaurants Manly 8 months ago Joanne Lee Phin large version 014B5CE4-5F3D-44B2-A696-5ACBDD4B7818 98587D18-92DC-4F6E-A4C6-4D53987671DE -33.799243,151.284723 view business details view author details
  • Papi Chulo

    BBQ baby octopus - deliciously tender and smokey

    Restaurants Manly 8 months ago Joanne Lee Phin large version F3314739-85F0-479C-9F1F-C0D690CACC36 98587D18-92DC-4F6E-A4C6-4D53987671DE -33.799243,151.284723 view business details view author details

Latest Reviews View all 337 reviews

  • West Elm
    Department Stores    Bondi Junction, NSW

    I absolutely fell in love with West Elm (and its sister companies) and was excited when they first opened up in Bondi. I loved the store and the products, but after having purchased an item from them (the Patchwork dresser), I no longer hold them in such high regard.

    The dresser we received was in decent condition. There were a few nicks, but nothing worth complaining about. However, after months of use, many of the grooves for the screw-on knobs have already worn out and cannot be used to open the drawers. (Which then begs the question, how else do you open the damn drawers?)

    I contacted them on Facebook and email, with the proposed resolution: return the entire dresser, (with specific instructions on how to pack it up) and then place an entirely new order at a discounted rate, then wait for a new dresser to be delivered and installed. For a dresser that I use daily as a baby change table, this is a whole lot of effort to replace faulty screw on knobs, with no guarantee that the replacement will be any better.

    The email communication I have received has been decent so far, but the person in the American call centre I spoke to was extremely rude. Wow.

    Avoid. Save your money, I've had much better quality furniture from IKEA.

  • Eastwood Gardens Peking Restaurant
    Restaurants    Eastwood, NSW

    After having loved this restaurant for years, we ordered some takeaway tonight, only to have an incredibly disappointing and frustrating takeaway experience.

    My husband placed an order for 3 dishes - the snow crab, the pork spare ribs Peking style, and the stewed pork belly with preserved vegetables.

    He drove to pick up our order and before he left, checked the dishes and told the waiter that we didn't receive the right dish - the stewed pork dish wasn't right. The wait staff insisted that it was the right dish, so he took the wait staff's word for it and came back home.

    When we opened up the takeaway box, it most certainly wasn't stewed and there wasn't any preserved vegetables. There was lots of capsicum and tofu with sliced pork in a chilli bean sauce.

    We called up to complain and asked for a refund, and despite a frustrating conversation with the person on the phone who asked "so what you want to order?" 3 times, staff was nice enough to agree to a refund. The problem was that the husband had to drive back out to get it.

    It really sucks when staff don't listen to customers - regular customers - and brush them off instead. Pick up your act!

  • A Tavola
    Restaurants    Bondi Beach, NSW

    Serving fresh hand-made pasta, A Tavola has always been the real deal. The long communal/pasta-making marble table in the Darlinghurst restaurant makes an appearance in the Bondi restaurant. You can't go past the stracciatella unless you're allergic to dairy. The wagyu beef pappardelle is another signature dish that is rich, decadent and all round amazing, but the seafood linguine is a sure way to my heart.

Latest Comments View all 63 comments

  • ghch346 Newbie  reviewed West Elm
    My husband and I ordered a patchwork dresser in Dec 2013. The staff who placed the order for us told us we were unlikely to receive it until mid Jan due to Christmas. The invoice emailed to us was uninformative and unprofessional, containing only a order number, and nothing else - not even a description of the item ordered!

    We waited till Jan then went in store to only find out our order had been mistakenly placed as an in store order so it was never delivered. Another staff helped us chase up, and assured us the dresser will be delivered next week. A delivery charge of $130 was mentioned to us for the first time (!!) but waived due to all the troubles we had. We also asked for a change of delivery address and was told the dresser requires assembly at delivery.

    Delivery company finally called, and I was told delivery address was still the old address. I again repeated our new address and settled on a time for delivery.

    Our dresser was finally delivered but it was badly damaged. One of the leg was broken and and a drawer seriously chipped. We were told that the product would be assembled at delivery but it was delivered already assembled. When we looked at the invoice, the address there was STILL wrong. The delivery staffs guessed our address from a half correctly spelt street name, and we went out to locate them.

    Erroneous order, unprofessional invoice, inexperienced staff, failure to inform customers of delivery cost, failure to track orders, failure to register an address despite multiple attempts, unclear instructions re assembly, expensive delivery cost, failure to protect products during delivery. We lodged a complaint but never heard back from anyone. We are disgusted about the whole ordering process and will never purchase from them again.

    8 months ago - 03/02/2014

    • Joanne Lee Phin Local Star 
      Did you end up receiving your patchwork dresser? See my review above regarding the knobs on the patchwork dresser coming loose. We purchased it in October 2013, started using it late November 2013, and already several knobs have grooves that are worn out - they cannot be screwed back on (and therefore drawers cannot be used).

      2 months ago - 26/07/2014

      REPORT
  • Joanne Lee Phin Local Star  reviewed West Elm
    I absolutely fell in love with West Elm (and its sister companies) and was excited when they first opened up in Bondi. I loved the store and the products, but after having purchased an item from them (the Patchwork dresser), I no longer hold them in such high regard.

    The dresser we received was in decent condition. There were a few nicks, but nothing worth complaining about. However, after months of use, many of the grooves for the screw-on knobs have already worn out and cannot be used to open the drawers. (Which then begs the question, how else do you open the damn drawers?)

    I contacted them on Facebook and email, with the proposed resolution: return the entire dresser, (with specific instructions on how to pack it up) and then place an entirely new order at a discounted rate, then wait for a new dresser to be delivered and installed. For a dresser that I use daily as a baby change table, this is a whole lot of effort to replace faulty screw on knobs, with no guarantee that the replacement will be any better.

    The email communication I have received has been decent so far, but the person in the American call centre I spoke to was extremely rude. Wow.

    Avoid. Save your money, I've had much better quality furniture from IKEA.

    3 months ago - 23/07/2014

    • Joanne Lee Phin Local Star 
      As it turns out, West Elm customer service have asked me to return the faulty dresser and repurchase the item at a price that is now more expensive than what I originally paid.

      I have to fork out more money to a company who sold me a bad product?

      2 months ago - 26/07/2014

      REPORT
  • Tiaraaaaa Local Star  reviewed Dural Terrace Chinese Restaurant
    Sadly a little disappointing considering they are the only local Chinese restaurant. Being a Wednesday lunch I would have thought it would be busier given the location but it was practically empty (knowing from prior outings that this means the food can go either way). Our wait staff was friendly and efficient when we first arrived but seemed to become less interested throughout the meal. As there was four of us we ordered a selection of entrees and mains to share - mussels in black bean sauce, king prawn & chicken sizzling in garlic sauce, combination & vegetables and seafood combination. Whilst the food was cooked very well, the sauces were bland and lacked any flavour, particularly the traditional flavours I long for from a local suburban Chinese restaurant. Of all the food the san choy bow was the signature dish and sadly the serving so small. To sum it up, it is definitely not the best chinese i have ever had but okay. The drinks, particularly the wine list and the general is pretty pricey but not unusual for the area. Such a letdown :(

Rating Distribution /  337 live reviews

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5

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