I Had a simple request for AAA to pick up from Western Sydney and deliver 3-4 suburbs away. I had organised for people to be waiting at the destination all day for the delivery. I was notified at 04:00pm that day that the truck wasn't able to make the pickup. This company is deplorable, their customer service is disgusting, their business ethic is non-existent. I would urge anyone considering using this company to think again. There are plenty of other companies out there to move freight, use any of them bar this one. If I had read these reviews before booking I would have gone with another company, it seems they have upset quite a number of people. Companies like this should not be in business.