lindarodden Newbie

Joined 15 November 2012  

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  • Harvey Norman
    Department Stores    Caringbah, NSW

    I visited Harvey Norman's Caringbah store last Sunday and wanted to purchase some art work. The sales person told me that the floor manager was not working that day and she was really the only one who could help me.

    Then a young girl behind the counter, offered to contact the floor manager on the phone for further information.

    offered assistance without me asking and took my number which she passed on to the floor manager, who called me on Monday morning.

    It was an unusual experience to find such a young girl who was so profesional and offered genuine 'customer service' which other people just talk about!

    I will definitely go back to the Caringbah store because of them. Congratulations for employing good people!

    Linda
    Alfords Point

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