Gyms & Fitness Centres Dural, NSWThe gym itself is great while the administration side is a disappointment. Was told by a employee my membership was finished so I joined a different gym but it turned out they were looking at the wrong account and I had to continually keep paying them for their mistake whilst already being contracted to another company.
Furniture Stores Castle Hill, NSWMy mother and I went into fantastic furniture late afternoon during the week. We were desperate on buying a bed and needed one asap. However we did go into their store about 10 minutes before closing time, we did not get a welcoming or any sort of customer service. The only time we got spoken too was when a a staff yelled and spoke very rudely at us to get out of the store as its 5:30pm. As we were leaving my mother had a simple question about a bed and the staff rushed us off straight away and did not give us one piece of information.
I understand they have been working all day but it is not professional to speak to a customer. I have been to plenty of furniture stores and they were happy to stay back a couple of minutes and answer some questions. We will no longer be going back to fantastic furniture in castle hill as the staff are rude and unhelpful.