MelG.

Joined 27 November 2012  

Latest Reviews View all 2 reviews

  • Cornersmith
    Cafes    Marrickville, NSW

    Excellent coffee and wonderful staff. A great intimate local cafe. As it is so small, sometimes difficult to get a seat, especially on weekends. However, it is definitely worth the wait if you have time.

  • Apex Air Conditioning
    Air Conditioning & Heating Installation    St Peters, NSW

    **** WARNING **** Do not use this company.

    We were quoted a $70 per hour maximum charge + any service costs. The technician came out and looked at our unit and advised they would need to come back for a repair.

    They then charged us $187 for the 15min service call.

    When we questioned them abut the charge, they blamed the office, saying. We had to pay the bill. They then told us the service charge would come off the cost of our final bill. They then gave us a verbal quote for the repair of between $500 and $600.

    After chasing for 2 weeks we finally got the quote back and its over $900.
    We were told that a verbal quote meant nothing and that we could not prove that they gave us the figure of between $500 and $600. We contacted them and said they could not do anything, and the quote stands.

    They kept our $187 and we still haven't got our machine fixed.

Latest Comments

  • MelG.  reviewed Apex Air Conditioning
    **** WARNING **** Do not use this company.

    We were quoted a $70 per hour maximum charge + any service costs. The technician came out and looked at our unit and advised they would need to come back for a repair.

    They then charged us $187 for the 15min service call.

    When we questioned them abut the charge, they blamed the office, saying. We had to pay the bill. They then told us the service charge would come off the cost of our final bill. They then gave us a verbal quote for the repair of between $500 and $600.

    After chasing for 2 weeks we finally got the quote back and its over $900.
    We were told that a verbal quote meant nothing and that we could not prove that they gave us the figure of between $500 and $600. We contacted them and said they could not do anything, and the quote stands.

    They kept our $187 and we still haven't got our machine fixed.
    • MelG.  
      I have all the emails from your company showing that what I have stated above is true and correct. You and your company are both unethical and give trademen a bad name... Yes we did end up going with another supplier, whom as matter of fact were slightly more expensive than you however, communicated effectively, and gave us a great service... I will continue to tell all that I know not to use your company.

      5 months ago - 08/05/2014

      REPORT

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