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natmoss123

Joined 22 October 2011 Bondi Beach, NSW

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3 marked helpful 4 first time reviews

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Latest Reviews View all 13 reviews

  • NJ's locksmiths

    Locksmiths Kingsford, NSW
    Very professional service installing new locks on our home after a break-in. I can highly recommend these guys to anybody that needs a reliable locksmith
  • Silvas

    Restaurants Petersham, NSW
    Hands down highest quality food in Sydney. there are restaurants that are far more fancy and they charge three times the price but the quality doesn't compare to Silvas. AMAZING
  • Ox Plumbing Services

    Plumbing Hornsby Heights, NSW
    Fantastic service, I'm the chaiman of a strata building and we needed urgent service to repair and replace some copper pipes that had been stolen in the middle of the night. Ox plumbing were there within an hour of our phone call and worked tirelessly getting the job finished the same day. I would definitely recommend their services.

Latest Comments

  • Worst customer service in history. The guy wouldn't even let me talk on the phone to ask whether they could open my door given its a swipe card setup. Major tip for you guys: Listen and let your customer speak. Customer service 101. If you delete this I will make it a mission to post about ur shocking shocking service through other channels.
    • Yes we agree that listening to our customers is essential to great customer service and we always endeavour to do just that. I sincerely apologise for our service on that particular occasion, the only thing I can say is perhaps I was on a job at the time you called so was unable to give you the full attention you deserved. Once again we are sorry.

      I would just like to add that I would never delete a post whether positive or negative.

      All feedback is considered constructive.

      And your feedback has helped us learn where we can improve

      Kind regards
      Management
  • Excellent service from the time I made the call up till they finished the job. In my job as a retail manager I need to call tradesman every now and then. Nat's Bondi Locksmiths are a reliable mobile service and even come to me when I need to cut a key. It's good because it saves me time having to go to the Bunnings. Always good to have a dependable supplier like these guys. Yes I would recommend them.
    • Hey man did you save their number? I got it in my phone just in case there is a next time LOL