Overall the suites are outstanding. Really well appointed with a beautiful open fire place (gas) and large walk in wardrobe space. Only criticism is the floor in the bathroom was very cold which didn?t have any under-floor heating. A small issue really in the scheme of things.
We opted to mountain bike ride and horse ride which was not too strenuous. I recommend you book in your activities a few days before you arrive to avoid missing out.
The day-spa is very good. The massage therapist was well trained, the spa-rooms very private (with your own shower/change area) and the relaxation area afterwards with tea and fresh fruit a nice touch.
The meals are good, but to be honest I was a little disappointed. The deserts we?re woeful. They need a good desert chef for sure. The mains we?re ok but nothing that special. I couldn?t quite pin-point exactly what was wrong, other than I think for the price you?re paying I expected better. Nothing really wowed.
The staff were friendly and non obtrusive. The service in the restaurants was patchy; one night we had perfect service, the next night a young lady who seemed out of her depth. We had to ask for the wine list three times and when we did order it arrived after the entrée.
My key criticism is the check-out. For some reason they have everyone checking out at the same time, 11.00 am. It would be so much more logical to stagger the check-outs, as they don?t have enough staff for a mass exodus. We waited 45 minutes for a buggy to collect us and our luggage (after calling them three times). A rather annoying ending to a pleasant weekend.