I live on Sydney's North Shore with my partner and our pet dog. I enjoy time with family and friends, fitness and pizza!
Joined 09 October 2012 Sydney, NSW
My partner and I rented a flat managed by LJ Hooker Pymble for two and a half years and we were always surprised by the poor level of service. For example, if I was ever unsure about the rent (aka that I had paid on time) who ever I spoke to seemed genuinely confused by their ledgers... We are also quite sure that they never turned up to the inspections that they scheduled when we weren't home. When it came time to move out we gave notice, the property management acknowledged receipt and then I heard nothing more from them. A week prior to leaving I called to confirm final rent balance and when we should return the keys and they said they hadn't received our notice? We also thought the way they handled our bond was unprofessional. They sited a few minor cleaning issues, we responded saying we would clean as required and asked to schedule a time. No response but a few weeks later the bond was returned to our account. We assumed they must only care about their landlords and not their tenants, the landlords are the ones who pay them after all. This theory fell flat as we now have a rental property and LJ Hooker never responded to our inquiry about property management. Now I have no idea who they look after or how they are even still in business.
A colleague took me here. She raves about it. I don't really love working either that colleague and I should really have declined to go here. There are so many better options.
The redeeming feature is that they are quick and cheap. For me that makes no difference but some people will drink anything to save a few cents.
I think the coffee here is burnt (both espresso shot,which is over extracted and the milk), the staff are obnoxious (especially one of the people who is the management who I see smoking just outside the main door to the food court ) , they don't have pay-pass and make using eftpos seem like a ridiculous notion, and they shut ridiculously early.
I hope that I can avoid ever being cajoled to come back here by anyone.
Start collecting badges now
The more reviews you write on TrueLocal, the more badges you earn. Wear yours with pride.
© Copyright Australian Local Search Pty Ltd • • • •