sammi_k4 Newbie

Joined 04 November 2012  

Latest Reviews View all 2 reviews

  • Sage Hairdesign
    Hairdressers    Gymea Bay, NSW

    Have been going to Sage on and off for the last couple of years have generally always been happy with the service that has been provided.

    The last time I went I walked out happy with the cut and half a head of foils that I had received. After the first wash however the toner (that I had paid for) nearly completely faded. I called back up within 3 days to inform my colourist of how quickly the colour had faded and recommended that I come back in for a touch up. Unfortunately due to work commitments I was unable to get to my first appointment and asked to reschedule a couple of weeks later. I asked the staff over the phone if it would be okay (as it was going to be a free touch up) and said yes. When I got there I was informed that my appointment had been the day before and I had missed it (although I know I had the days correct). The toner was put on and then I was leaving I was told I would have to pay for the fix up but it was going to be $23 they were doing me a favour instead of charging me $33. I wasn't very happy as I had been told to come back in and have the colour fixed, I wouldn't have bothered otherwise. It wasn't a cheap service in the first place and to still walk away unhappy I won't be returning. I tried calling up afterwards to advise that I was unhappy with everything and I was never called back. I tried calling again, and then again one more time and received a call back a week later.
    I think for the money it really isn't worth it, there is much better out there.

  • Urban Escape Tan & Beauty
    Clothing Manufacturers    Waterloo, NSW

    I have been going to Urban Escape for some time now and get all my waxing done. Elle is really professional and nothing is ever too much trouble. The salon is really relaxing and even just going in for a wax is a relaxing experience. I would definately recommend this salon, it is the best I have been to.

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